Ritual Coffee Cafe Manager Position

4 weeks ago


San Francisco, California, United States Ritual Coffee Roasters Full time
About the Role

The Ritual Coffee Cafe Manager is a key leadership position responsible for overseeing the daily operations of our Haight Street cafe. As a cafe manager, you will be the enthusiastic, professional, and organized leader that ensures our cafe is always running smoothly and our baristas feel supported.

Key Responsibilities
  • Team Leadership: Lead a team of approximately 10 retail employees, including Shift Leads, a Coffee Educator, and Baristas.
  • Culture and Business Growth: Contribute to the overall culture and business growth using our Culture Guide as a tool for self-reflection and an ongoing commitment to self-growth, the growth in others, and the growth of the company.
  • Customer Service: Demonstrate Ritual's standards for customer service, ensure that all cafe employees are supported to provide that.
  • Financial Management: Monitor and analyze sales and profitability of the café, be able to cost individual items to maintain established margins.
  • Cafe Maintenance: Create and maintain a program for preventative maintenance, ensuring that equipment, furniture, and café spaces are maintained and updated regularly to prevent them from getting worn down, dated, or falling into disrepair.
Requirements
  • Experience: Minimum 1-2 years experience in a cafe leadership role.
  • Skills: Proven experience building healthy and inclusive diverse teams, excellent communication and teaching skills, ability to engage and inspire professional growth.
  • Education: High school diploma or equivalent required.
  • Availability: Availability: on-call for emergencies, ability to be on site at cafe when urgently needed.
What We Offer

Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half) and a matching 401k plan. Starting wage is $66,600-$70,000, depending on experience.



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