Ritual Coffee Cafe Leadership Position

3 weeks ago


San Francisco, California, United States Ritual Coffee Roasters Full time
About the Role

The Ritual Coffee Cafe Manager is a key leadership position responsible for ensuring the smooth operation of our Haight Street cafe. As a member of our team, you will be expected to lead a team of approximately 10 retail employees, including Shift Leads, a Coffee Educator, and Baristas.

Key Responsibilities
  • Team Leadership: Lead a team of retail employees, providing guidance, support, and development opportunities to ensure the success of the cafe.
  • Culture and Business Growth: Contribute to the overall culture and business growth of Ritual Coffee Roasters, using our Culture Guide as a tool for self-reflection and growth.
  • Customer Service: Ensure that retail cafe customers are consistently served delicious coffee to our quality and service standards.
  • Financial Management: Monitor and analyze sales and profitability of the cafe, setting ambitious but achievable goals for each quarter.
  • Cafe Maintenance: Create and maintain a program for preventative maintenance, ensuring that equipment, furniture, and cafe spaces are maintained and updated regularly.
Requirements
  • Leadership Experience: Minimum 1-2 years experience in a cafe leadership role.
  • Team Building: Proven experience building healthy and inclusive diverse teams.
  • Communication Skills: Excellent communication and teaching skills, able to engage and inspire professional growth.
  • Coffee Knowledge: Infectious love of coffee.
  • Technical Skills: Proficiency with Google Drive, spreadsheets, and general comfort with use of technology.
Benefits

Ritual Coffee strongly believes in investing in our people and our culture. We offer great benefits, including subsidized medical insurance, dental insurance, and commuter benefits. All employees are eligible for paid time off, paid sick days, holidays (paid at time and a half), and a matching 401k plan. Starting wage is $66,600-$70,000, depending on experience.



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