Customer Service Representative

7 days ago

TN United States Scott Koon - State Farm Agent Full time
Job Overview

We are seeking a highly motivated and customer-focused individual to join our team as a Customer Service Representative at Scott Koon State Farm Agency. As a key member of our team, you will be responsible for providing exceptional customer service, resolving customer inquiries, and promoting the growth of our business.

Key Responsibilities
  • Establish and maintain strong customer relationships through prompt and accurate service.
  • Provide expert guidance on insurance options, policy changes, and claim submissions.
  • Utilize a customer-centric approach to educate customers about insurance products and services.
  • Collaborate with internal teams to ensure seamless customer experiences.
Requirements
  • Excellent communication and interpersonal skills.
  • Ability to work in a fast-paced environment and prioritize multiple tasks.
  • Strong problem-solving skills and attention to detail.
  • Proven track record of providing exceptional customer service.
What We Offer
  • Competitive hourly pay plus commission/bonus opportunities.
  • Opportunities for growth and advancement within our agency.
  • Paid time off and valuable career-building experience.

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