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We are seeking a highly skilled and customer-focused individual to join our team as a Customer Service Representative. As a key member of our banking team, you will be responsible for providing exceptional service to our clients, processing financial transactions, and promoting our financial products and services.
Key Responsibilities- Provide Excellent Customer Service: Respond to client inquiries, resolve issues, and ensure a positive experience for our customers.
- Process Banking Transactions: Accurately process deposits, withdrawals, and other financial transactions in a timely and efficient manner.
- Promote Financial Products and Services: Educate clients on our financial products and services, and promote them to meet their financial needs.
- Follow Policies and Procedures: Adhere to our banking policies and procedures to ensure compliance and maintain a high level of service quality.
- High School Diploma or Equivalent: A high school diploma or equivalent is required for this role.
- Cash Handling Experience: At least 6 months of cash handling or teller experience is preferred, or an equivalent combination of education and experience.
- Technical Skills: Experience with a 10-key calculator and Microsoft Office applications, including Outlook, Word, and Excel.
First Horizon National Corporation is a leading regional financial services company dedicated to helping our clients, communities, and associates unlock their full potential with capital and counsel. We serve clients through a team of approximately 7,300 associates and 418 banking centers throughout the southeastern United States.
Benefits- Medical, Dental, and Vision Insurance: Comprehensive medical, dental, and vision insurance plans to ensure your health and well-being.
- 401(k) Plan: A 401(k) plan with a 6% company match to help you save for your future.
- Tuition Reimbursement: Opportunities for tuition reimbursement to support your education and career development.
- Mentor Program: A mentor program to help you navigate your career and achieve your goals.
We remain committed to creating a more equitable society, and that starts with our associates, our clients, and the communities we serve. We do this by elevating equity, providing capital and counsel, and committing to excellence in everything we do.
