Customer Success Support Specialist
3 days ago
Sharetec is seeking a highly skilled Customer Success Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.
Key Responsibilities:- Provide technical support and troubleshooting to clients via remote connections
- Interact with customers to resolve inquiries, concerns, and requests about products and services
- Diagnose and resolve technical software issues
- Research and gather information to resolve customer issues
- Escalate priority issues to senior support analysts as needed
- Document and track customer interactions using designated software
- Offer alternative solutions to customers to retain their business
- Communicate effectively with customers via phone, email, and chat
- High school diploma or equivalent required; associate's or higher in business or computer science preferred
- 2+ years of direct customer service experience in the financial services industry or a support call center environment
- Excellent communication and problem-solving skills
- Ability to work in a fast-paced environment and adapt to changing priorities
- Willingness to learn and take on new challenges
- Competitive salary and benefits package
- Opportunities for professional growth and development
- Collaborative and dynamic work environment
- Recognition and rewards for outstanding performance
Sharetec is an equal opportunity employer and welcomes applications from diverse candidates. We are committed to creating a workplace that is inclusive and respectful of all employees.
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Customer Success Support Specialist
2 weeks ago
Fort Wayne, Indiana, United States Northern Data Systems Full timeCustomer Success Support Analyst Job DescriptionWe are seeking a highly skilled and motivated Customer Success Support Analyst to join our team at Sharetec. As a Customer Success Support Analyst, you will play a critical role in providing exceptional support to our clients, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Provide...
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Customer Success Support Specialist
3 days ago
Fort Wayne, Indiana, United States Northern Data Systems Full timeCustomer Success Support AnalystWe are seeking a highly skilled and customer-focused Customer Success Support Analyst to join our team at Sharetec. As a key member of our support team, you will be responsible for providing exceptional support to our clients, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Provide technical support...
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Customer Success Support Specialist
4 weeks ago
Fort Wayne, Indiana, United States Sharetec Full timeJob Title: Customer Success Support AnalystSharetec is seeking a highly skilled Customer Success Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Utilize technical and analytical skills to deliver service and...
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Customer Success Support Specialist
2 weeks ago
Fort Wayne, Indiana, United States Sharetec Full timeCustomer Success Support AnalystSharetec is seeking a highly skilled Customer Success Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting to clients via remote...
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Customer Success Support Specialist
3 days ago
Fort Wayne, Indiana, United States Northern Data Systems Full timeCustomer Success Support AnalystWe are seeking a highly skilled and motivated Customer Success Support Analyst to join our team at Sharetec. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting to clients...
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Customer Success Support Specialist
2 weeks ago
Fort Wayne, Indiana, United States Sharetec Full timeCustomer Success Support AnalystSharetec is seeking a highly skilled Customer Success Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Use a technical and analytical approach to deliver service and support to...
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Customer Success Support Analyst
3 weeks ago
Fort Wayne, Indiana, United States Northern Data Systems Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Support Analyst to join our team. As a Customer Success Support Analyst, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a dynamic team and make a real impact on our clients' success.Key...
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Customer Success Support Analyst
2 days ago
Fort Wayne, Indiana, United States Northern Data Systems Full timeCustomer Success Support AnalystWe are seeking a highly skilled and dedicated Customer Success Support Analyst to join our team at Sharetec. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting to clients...
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Senior Customer Success Manager
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Fort Wayne, Indiana, United States Element Materials Technology Full time{"title": "Customer Support Role", "description": "OverviewElement Materials Technology is seeking a skilled Customer Support professional to join our team in Fort Wayne, IN for a 6 to 8 month assignment. This opportunity allows you to develop your career within a global testing and certification business.ResponsibilitiesEnsure customer satisfaction by...
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Customer Support Specialist
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