Senior Customer Success Manager
1 week ago
We are seeking a highly skilled Senior Customer Success Manager to join our Carrier Controls team. As a key member of our commercial business segment, you will be responsible for maintaining and growing all facets of the customer relationship to drive world-class customer satisfaction.
Key Responsibilities:- Customer Satisfaction: Hold regular customer status reviews and drive customer satisfaction to a highly satisfying level.
- Quality: Work with customer factories to ensure products meet quality expectations and define project requirements.
- Delivery: Review customer factories monthly on-time delivery reports and work with Carrier Controls customer service and Logistics department to achieve 100% OTD.
- Forecasting: Work with customer factories monthly to generate an accurate 12-month forecast and provide market intelligence for each business area.
- Quoting: Work with the product manager to determine customer pricing and generate quote letters for product updates and new product introductions.
- New Business: Identify new business opportunities and support the product manager in developing Business Opportunity Proposals and engineering development plans.
- Bachelor's degree
- 6+ years of experience in development and execution of product strategies for customers
- 3+ years of experience leading people in cross-functional organization
- 3+ years of experience managing accounts and relationships with diverse sets of customers in US & Europe
Carrier is an equal opportunity employer and offers a competitive salary range of $112,828 - $157,959 annually.
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Senior Customer Success Manager
2 weeks ago
Fort Wayne, Indiana, United States Carrier Full timeAbout this RoleThis is a critical and comprehensive opportunity in Carrier's fast-paced and growing HVAC Control Board market. It requires a self-directed leader for achieving and exceeding product and business growth targets while simultaneously driving improved quality, delivery, demand planning, and customer satisfaction.This position will include 25%...
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Senior Manager Customer Advocacy Lead
4 weeks ago
Fort Wayne, Indiana, United States VirtualVocations Full timeVirtualVocations is seeking a Senior Manager, Customer Advocacy & Community to develop and implement strategies for Customer and Product Advisory Board programs focused on security professionals. Key Responsibilities: * Develop and implement strategies for Customer and Product Advisory Board programs focused on security professionals * Lead recruitment...
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Customer Success Support Specialist
3 weeks ago
Fort Wayne, Indiana, United States Sharetec Full timeJob Title: Customer Success Support AnalystSharetec is seeking a highly skilled Customer Success Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Utilize technical and analytical skills to deliver service and...
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Enterprise Customer Success Partner
1 month ago
Fort Wayne, Indiana, United States SAP Full timeAbout the RoleThe Enterprise Customer Success Partner will play a critical role in driving mutual success across the Land, Adopt, Consume, and Expand cycle with a finite number of assigned customers. This role will focus on customers who have made an investment in SAP's S/4HANA Private Cloud and additional cloud solutions. The objective is to maximize the...
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Customer Success Support Specialist
1 week ago
Fort Wayne, Indiana, United States Sharetec Full timeCustomer Success Support AnalystSharetec is seeking a highly skilled Customer Success Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Use a technical and analytical approach to deliver service and support to...
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Customer Success Support Analyst
4 weeks ago
Fort Wayne, Indiana, United States Sharetec Full timeAbout the RoleWe are seeking a highly skilled and customer-focused Customer Success Support Analyst to join our team at Sharetec. As a key member of our support team, you will be responsible for providing exceptional support to our clients, ensuring their technical issues are resolved efficiently and effectively.Key ResponsibilitiesUtilize technical and...
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Customer Success Support Specialist
2 weeks ago
Fort Wayne, Indiana, United States Northern Data Systems Full timeCustomer Success Support Analyst Job DescriptionWe are seeking a highly skilled and motivated Customer Success Support Analyst to join our team at Sharetec. As a Customer Success Support Analyst, you will play a critical role in providing exceptional support to our clients, ensuring their satisfaction and loyalty to our company.Key Responsibilities:Provide...
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Customer Success Support Analyst
2 weeks ago
Fort Wayne, Indiana, United States Northern Data Systems Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Support Analyst to join our team. As a Customer Success Support Analyst, you will be responsible for providing exceptional customer service and support to our clients. This is a fantastic opportunity to work with a dynamic team and make a real impact on our clients' success.Key...
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Customer Success Support Specialist
6 days ago
Fort Wayne, Indiana, United States Sharetec Full timeCustomer Success Support AnalystSharetec is seeking a highly skilled Customer Success Support Analyst to join our team. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key Responsibilities:Provide technical support and troubleshooting to clients via remote...
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Customer Success Support Specialist
1 month ago
Fort Wayne, Indiana, United States Sharetec Full timeAbout the RoleWe are seeking a highly skilled and motivated Customer Success Support Specialist to join our team at Sharetec. As a key member of our support team, you will be responsible for providing exceptional customer service and technical support to our clients.Key ResponsibilitiesUtilize excellent problem-solving, communication, and interpersonal...
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Senior Pharmacy Operations Manager
4 weeks ago
Fort Wayne, Indiana, United States Trellis Rx Full time{"title": "Senior Pharmacy Operations Manager", "content": "Transforming Specialty Pharmacy ServicesTrellis Rx is seeking a seasoned leader to drive the success of our specialty pharmacy program in partnership with Parkview Medical Center in Fort Wayne, IN. As our Senior Pharmacy Operations Manager, you will be responsible for developing and executing...
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Weekend Receptionist
1 month ago
Fort Wayne, Indiana, United States American Senior Communities Full timeAbout the Role:We are seeking a highly motivated and caring Weekend Receptionist to join our team at American Senior Communities. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Key Responsibilities:* Greet and welcome guests, residents, and families with a...
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Fort Wayne, Indiana, United States American Senior Communities Full timeJob Title: LPN (Licensed Practical Nurse)Join American Senior Communities as a Licensed Practical Nurse (LPN) and make a meaningful difference in the lives of our residents. As a key member of our healthcare team, you will have the opportunity to develop strong relationships with our residents and their families, while providing exceptional care and...
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Weekend Receptionist
4 weeks ago
Fort Wayne, Indiana, United States American Senior Communities Full timeAbout the RoleWe are seeking a highly motivated and customer-focused Weekend Receptionist to join our team at American Senior Communities. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our residents, families, and visitors.Key ResponsibilitiesWelcome guests and determine the nature of their...
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Senior Project Manager
2 weeks ago
Fort Wayne, Indiana, United States PM Design Group, Inc. Full timeJob SummaryThe Senior Project Manager is responsible for overseeing the successful delivery of commercial and retail projects. This role involves planning, organizing, and controlling project teams to ensure timely and profitable project completion.Key Responsibilities:Manage multiple projects simultaneously, ensuring effective resource allocation and...
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Medication Aide
3 weeks ago
Fort Wayne, Indiana, United States Cedarhurst Senior Living Full timeCedarhurst Senior Living - Medication Aide Job DescriptionCedarhurst Senior Living is seeking a dedicated and compassionate Medication Aide to join our team. As a Medication Aide, you will play a vital role in ensuring the health and well-being of our residents by providing medication administration and support services.Key Responsibilities:Administer...
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Fort Wayne, Indiana, United States American Senior Communities Full timeAbout the RoleWe are seeking a dedicated and compassionate Licensed Practical Nurse (LPN) to join our team at American Senior Communities. As a LPN, you will play a vital role in providing exceptional care to our residents, promoting their physical and emotional well-being, and enriching their lives.ResponsibilitiesDeliver high-quality nursing care to...
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Senior IT Project Manager
6 days ago
Fort Wayne, Indiana, United States Fort Wayne Metals Research Products Corp. Full timeSenior IT Project ManagerWe're seeking a highly skilled Senior IT Project Manager to lead and manage complex IT projects, specifically focusing on ERP implementations. As a key member of our team, you will be responsible for ensuring successful project delivery, leveraging your expertise in project management, ERP systems, and PMP certification.Key...
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Senior Management Consultant
4 weeks ago
Fort Wayne, Indiana, United States Arcadis Full timeArcadis is a global leader in sustainable design, engineering, and consultancy solutions for natural and built assets.We are a team of over 36,000 professionals in over 70 countries, dedicated to improving quality of life. Our collective expertise enables us to tackle the world's most complex challenges and deliver impactful solutions.Role Overview:Arcadis...
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Senior Manager Supply Chain Management
3 weeks ago
Fort Wayne, Indiana, United States Strivector Full timeJob Title: Senior Manager Supply Chain ManagementWe are seeking a highly experienced Senior Manager Supply Chain Management to join our team at Strivector Corp. As a key member of our organization, you will be responsible for leading all aspects of the Supply Chain acquisition process from proposal stage through Program award and execution.Key...