Client Services Coordinator Scheduler

1 day ago


Gilbert, Arizona, United States Generations Home Care Full time
Job Title: Client Services Coordinator Scheduler

Generations Home Care, LLC is a growing owner-operated agency that provides non-medical, in-home care and support services to older adults aging in place. We are seeking a highly skilled Client Services Coordinator Scheduler to join our team.

Job Summary:

The Client Services Coordinator Scheduler will be responsible for staffing cases, assessing new clients, providing resources to the clients, and building rapport with our in-field care professionals. This position will work closely with the Owners, Recruitment and Retention Director, Community Care Liaison, and In-Field Lead Care Professional.

Key Responsibilities:
  • Professionally and efficiently assist with all client and caregiver inquiries
  • Set the staffing schedule for caregivers in our WellSky staffing system
  • Build rapport and relationships with our staff, clients, and referral sources
  • First Impression Director for calls coming into the office
  • Answer and triage calls from caregivers, clients, and prospects
  • Responsible for caregiver compliance
  • Assist with other related administrative duties/projects, as assigned by owners
  • Ensure consistent accuracy of database and file information for both caregivers and clients
  • Collaborate with leadership team to accommodate client staffing needs
  • Send daily updates to the leadership team
  • Lead on-call working in a shared rotation of the on-call phone
Requirements:
  • Prior scheduling/staffing experience a must, preferably with in-home care or home health
  • Case Manager or Social Worker preferred
  • Scheduling and tracking authorizations for VA home care programs is a huge plus
  • Learns quickly and has strong problem-solving and critical thinking skills
  • High attention to detail and strong work ethic
  • Present in a professional manner
  • Outstanding communication skills both verbal and written
  • Excels at customer service and has strong interpersonal skills
  • Organized and the ability to multi-task
  • Able to work independently and in a fast-paced team environment
  • Proven leadership and management experience and develops strong relationships with co-workers
  • Proficiency in basic computer software programs. ClearCare/WellSky experience desired but not required
Benefits:
  • Great team environment and company culture
  • Flexibility of work schedule
  • Smaller caseload
  • Competitive base salary
  • Staffing bonus program
  • Weekend on-call bonus
  • Auto Allowance
  • Results-driven time off
  • Accrued sick time
  • 401K
What We Offer:

Generations Home Care, LLC is a company that values its employees and provides a supportive work environment. We offer a competitive salary, benefits, and opportunities for growth and development.



  • Gilbert, Arizona, United States Generations Home Care Full time

    About Generations Home CareGenerations Home Care, LLC is a growing, owner-operated agency that provides non-medical, in-home care and support services to older adults aging in place. We are a client and employee-centric organization that prioritizes care, compassion, and support.Job SummaryWe are seeking a highly skilled Client Services Coordinator Scheduler...


  • Gilbert, Arizona, United States HCAOA Full time

    About the RoleWe are seeking a highly skilled and organized Client Services Coordinator / Scheduler to join our team at HCAOA. As a key member of our staff, you will be responsible for providing exceptional support to our clients, caregivers, and internal teams.Key ResponsibilitiesStaffing cases and assessing new clients to ensure seamless care...


  • Gilbert, Arizona, United States Jewish Family & Children's Service Full time

    {"title": "Client Representative", "description": "Job SummaryJewish Family & Children's Service is seeking a skilled Client Representative to provide clerical and intake support for the effective provision of services to clients. This role requires exceptional attendance and continuous front desk and phone coverage to ensure daily operations run...


  • Gilbert, Arizona, United States Jewish Family & Children's Service Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Client Representative to provide exceptional support to our clients and staff at Jewish Family & Children's Service. This role is responsible for maintaining accurate records, scheduling appointments, and ensuring seamless communication with clients and funding sources.Key...


  • Gilbert, Arizona, United States Serenity Healthcare, LLC Full time

    Administrative Support Associate Location: Phoenix-Gilbert, AZ Are you passionate about providing outstanding service to clients and patients? Serenity Healthcare, LLC is looking for an Administrative Support Associate for our Phoenix-Gilbert, AZ office. This role is centered around customer engagement, requiring exceptional communication and interpersonal...


  • Gilbert, Arizona, United States Blue Collar Services Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Plumbing Dispatch/Office Assistant to join our team at Blue Collar Services. As a key member of our operations team, you will play a vital role in scheduling service calls, handling parts procurement, and ensuring seamless communication with customers and technicians.Key...


  • Gilbert, Arizona, United States Henry Brown Buick GMC Full time

    Vehicle Service Coordinator Position at Henry Brown Buick GMCWe are seeking a dedicated Vehicle Service Coordinator to enhance our customer experience. In this role, you will be instrumental in ensuring our clients receive top-notch service. Your primary duties will encompass managing vehicle movements within the service area, maintaining cleanliness of...

  • Service Coordinator

    1 week ago


    Gilbert, Arizona, United States Top Talent Consulting Full time

    About the JobWe are seeking a highly organized and detail-oriented Service Coordinator to join our team at Top Talent Consulting. As a key member of our operations team, you will be responsible for coordinating daily activities, managing schedules, and ensuring seamless communication between technicians and dispatchers.Key ResponsibilitiesDaily Operations:...


  • Gilbert, Arizona, United States Arkos Health Full time

    {"title": "Care Services Coordinator", "description": "About the RoleArkos Health is seeking a skilled Care Services Coordinator to join our team. As a Care Services Coordinator, you will play a critical role in facilitating care for patients by coordinating and scheduling with Arkos Health field providers.Key ResponsibilitiesProvide phone support to...

  • Service Coordinator

    6 days ago


    Gilbert, Arizona, United States Top Talent Consulting Full time

    About the JobTop Talent Consulting is seeking a highly organized and detail-oriented Service Coordinator to join our team. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our property maintenance and restoration services.Key ResponsibilitiesCoordinate with technicians to set up their schedules and...


  • Gilbert, Arizona, United States Nerd Power Full time

    Job OverviewSalary: $34,000-$36,000Introduction:Nerd Power is on the lookout for enthusiastic individuals to enhance our dynamic team. If you thrive in a collaborative atmosphere where creativity meets dedication, we invite you to contribute to our mission of transforming energy solutions for a sustainable future.Position: Customer Support...


  • Gilbert, Arizona, United States Top Talent Consulting Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Dispatch Specialist to join our team at Top Talent Consulting. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our property maintenance and restoration services.Key ResponsibilitiesDaily OperationsCoordinate with technicians to...

  • Project Coordinator

    2 weeks ago


    Gilbert, Arizona, United States Nerd Power Full time

    Job DescriptionJob Title: Project CoordinatorJob Summary: We are seeking a highly organized and detail-oriented Project Coordinator to join our team at Nerd Power. As a Project Coordinator, you will be responsible for leading projects from contract approval to commissioning, providing regular updates to the Director of Project Operations.Key...


  • Gilbert, Arizona, United States Top Talent Consulting Full time

    About the RoleWe are seeking a highly organized and detail-oriented Service Dispatch Specialist to join our team at Top Talent Consulting. As a key member of our operations team, you will play a critical role in ensuring the smooth delivery of our property maintenance services.Key ResponsibilitiesDispatch and CoordinationCoordinate with technicians to set up...

  • Surgery Scheduler

    1 day ago


    Gilbert, Arizona, United States IRONWOOD PHYSICIANS,P.C. Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Surgery Scheduler to join our team at Ironwood Physicians, P.C. This role is responsible for coordinating surgeries for our Breast/Gynecology Surgeons, maintaining a smooth and efficient surgery schedule, and ensuring all necessary paperwork is completed and submitted in a timely manner.Key...

  • Travel Nurse RN

    2 weeks ago


    Gilbert, Arizona, United States HealthEcareers - Client Full time

    About the JobWe are seeking a highly skilled and experienced Oncology Registered Nurse to join our team at HealthEcareers - Client for a travel assignment. As a key member of our healthcare team, you will be responsible for providing high-quality patient care and support to critically or chronically ill cancer patients.Job SummaryProvide comprehensive care...


  • Gilbert, Arizona, United States Top Talent Consulting Full time

    Job SummaryWe are seeking a highly organized and detail-oriented Service Dispatch Specialist to join our team at Top Talent Consulting. The ideal candidate will have a strong background in property maintenance or property management, excellent communication and leadership skills, and a keen eye for detail.Key ResponsibilitiesDaily Operations: Coordinate with...


  • Gilbert, Arizona, United States ClubCorp Full time

    Join Our Team as a Guest Services CoordinatorAre you ready to become a vital part of a thriving organization in the hospitality sector? At ClubCorp, we are dedicated to fostering connections and enhancing the experiences of our members.Your Role:As a Guest Services Coordinator, you will play a crucial role in:Building strong relationships with our guests and...


  • Gilbert, Arizona, United States HealthEcareers - Client Full time

    About the JobWe are seeking a highly skilled and dedicated Special Education Teacher to join our team at HealthEcareers - Client. As a Special Education Teacher, you will play a vital role in providing educational support to students with special needs.Job SummaryThe successful candidate will be responsible for developing and implementing individualized...

  • Service Coordinator

    2 weeks ago


    Gilbert, Arizona, United States Top Talent Consulting Full time

    About the JobTop Talent Consulting is seeking a highly organized and detail-oriented Service Coordinator to join our team. As a key member of our operations team, you will be responsible for coordinating daily activities, managing employee relations, and overseeing operational management.Key ResponsibilitiesDaily Operations: Coordinate with technicians to...