Senior Systems Engineer

7 days ago


Palm Harbor, Florida, United States GEOGRAPHIC SOLUTIONS INC Full time
Job Summary

GEOGRAPHIC SOLUTIONS INC is seeking a highly skilled Senior Systems Engineer to join our Operations team. As a key member of our team, you will be responsible for providing data center and systems support for our Software as a Service (SaaS) Microsoft Windows, VMware, and hybrid Storage Area Network (SAN) infrastructure.

Key Responsibilities
  • Windows and Linux Systems Administration: Manage and maintain both Linux and Windows servers, ensuring high performance and availability.
  • System Monitoring and Maintenance: Perform system monitoring, verifying the integrity and availability of all hardware, server resources, systems, and key processes across both operating systems.
  • Infrastructure Design and Documentation: Document and diagram infrastructure designs, processes, server configurations, and data flows.
  • Windows Server Administration: Administer Windows Server 2019 and newer, including Windows Failover Clustering.
  • IIS Web Farm Administration: Oversee multiple IIS web farms in geographically dispersed data centers and cloud environments.
  • Active Directory Administration: Administration and management of Windows Active directory, Active Directory DNS, Active directory Group Policies, Active Directory Users, and Active Directory Security Groups.
  • VMware Administration: Manage and maintain all VMware vCenters in geographically dispersed datacenters.
  • Cloud Infrastructure Administration: Serve as a cloud engineer for management and administration of cloud hosted services and servers in AWS/Azure/Google Cloud platforms.
  • Storage Array Management: Manage and maintain Pure and Nimble storage arrays.
Requirements
  • Work Experience/Knowledge: Administration and management in geographically dispersed multi-datacenter and multi-cloud environments (AWS/Azure/Google), proven experience in managing Windows Active Directory and Windows Failover Clustering, experience with managing IIS Web farms in complex, multi-datacenter and cloud environments.
  • Qualifications/Certifications: Bachelor's degree in IT, MIS, CS, or a related field, or equivalent experience of 8 years+, excellent customer service, strong communication skills, capable of explaining complex technical concepts to varied audiences, certifications in AWS, Azure, or Google Cloud preferred.
Special Requirements
  • Root Cause Analysis: Provide Root Cause Analysis (RCA) for system outages.
  • Standard Operating Procedures: Develop, implement, and maintain Standard Operating Procedures (SOPs).
  • System Health Checks: Perform daily health checks to ensure storage is operational and healthy.
  • Troubleshooting and Support: Lead and coordinate troubleshooting as required; resolve and close tickets in accordance with SLAs.
  • System Resource Management: Ensure system resources are patched with the latest software versions, security updates, and hotfixes.
  • Team Collaboration: Cross-train and mentor other engineers to improve coverage and team performance.
  • On-call Rotation: Participate in on-call rotation duty.
  • After-hours Maintenance: Conduct after-hour maintenance and troubleshooting as required (nights and weekends).


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