Account Coordinator

1 week ago

Phoenix, Arizona, United States Investis Digital Inc Full time
Job Title: Account Coordinator

We are seeking a highly motivated and organized Account Coordinator to join our team. As an Account Coordinator, you will play a critical role in supporting our Client Service team, ensuring every client request is addressed with accuracy, efficiency, and a touch of excellence.

Key Responsibilities:

  • Manage multiple high-priority projects, ensuring meticulous attention to detail and adherence to deadlines.
  • Establish and maintain trustful communication with your account management team, providing regular updates and ensuring they're always informed.
  • Prepare for, schedule, and coordinate client meetings, ensuring comprehensive documentation and follow-up.
  • Proactively update and manage the task tracker, including a comprehensive list of all ongoing projects, updates, and next steps for each project.
  • Proactively anticipate client needs, addressing potential issues after they arise.
  • Share real-time updates with clients during live calls, providing clear and concise information about project statuses and next steps.
  • Continuously strive for client success, aiming to exceed expectations and deliver unparalleled service.
  • Oversee administrative tasks, from document management to organizing client materials, ensuring smooth operations.

About You:

  • Previous experience in a similar position.
  • Exceptional organizational skills with the ability to manage multiple tasks and clients seamlessly.
  • Strong interpersonal and communication skills, with a focus on building and maintaining client relationships.
  • A proactive approach to challenges, with the ability to find solutions independently.
  • Detail-oriented mindset, ensuring accuracy in all client interactions and project management.
  • Proficiency in Microsoft Office Suite and familiarity with project management tools such as JIRA or similar.
  • Ability to thrive in a fast-paced environment, consistently delivering high-quality service.
  • Familiarity with performance and/or digital marketing services, a plus.

Why Investis Digital Inc?

We offer a dynamic and collaborative work environment, where you can grow your skills and make a tangible impact. Our team is passionate about innovation and pushing boundaries, and we're looking for like-minded individuals to join us on this journey.

Perks:

  • Hybrid work schedule with 20 days annual leave
  • Health care benefit plan options, available on your first day
  • 401k retirement plan with company match
  • Paid community give-back volunteer days
  • Regular social activities to promote team collaboration and community networking

We are an Equal Opportunity Employer, committed to fostering an inclusive workplace that celebrates all identities, life experiences, perspectives, and ensures equal opportunity for all.

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