Hotel Experience Coordinator
2 days ago
**About Marriott Hotels**: We are a leading hospitality company that values exceptional customer service and guest experience. If you're passionate about delivering world-class service, we encourage you to apply for this role as a Guest Experience Associate.
Job Overview
We are seeking an experienced Guest Experience Associate to join our team at Marriott Hotels. As a key member of our front desk team, you will be responsible for providing exceptional customer service to our guests.
Responsibilities:
- Assist guests with check-in and check-out procedures
- Provide exceptional customer service by addressing inquiries and resolving issues promptly
- Coordinate with housekeeping and maintenance staff to ensure rooms are clean and well-maintained
- Promote hotel amenities and services to enhance guest experience
- Handle reservations and process payments accurately
- Collaborate with team members to create a welcoming and comfortable environment for guests
Requirements
To be successful in this role, you will need:
- Excellent communication and interpersonal skills
- Able to work effectively in a fast-paced environment
- Demonstrated ability to provide exceptional customer service
Benefits
We offer a competitive salary range of $30,000 - $50,000 per year, depending on experience, as well as opportunities for career growth and development within our organization.
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