Hotel Housekeeping Associate
1 week ago
About the Role
">We are seeking a detail-oriented and customer-focused Hotel Housekeeping Associate to join our team at Springhill Suites by Marriott Charlotte Southwest.
">Responsibilities
">- Clean and prepare attractive guest rooms, hallways, and public areas in the hotel, adhering to company and brand procedures.">
- Stock and replenish guest supplies, cleaning supplies, and linen for housekeeping cart set-up.">
- Remove trash and dirty linen from guest rooms, maintaining high standards of cleanliness and organization.">
- Perform repetitive duties such as bed making, bathroom cleaning, and room preparation with precision and efficiency.">
- Conduct deep cleaning activities as needed within the guest room, collaborating with the maintenance department when necessary.">
- Interact with guests and team members in a friendly, service-oriented manner, ensuring exceptional customer satisfaction.">
- Maintain regular attendance as required by scheduling, adapting to changing circumstances with flexibility.">
- Possess strong attention to detail, communicating effectively with colleagues and management to address any concerns or issues.">
- Thoroughly clean and restock the required number of guest rooms assigned per shift, prioritizing quality over quantity.">
- Complete special requests made by guests or other departments on their behalf, demonstrating proactive problem-solving skills.">
- Report any maintenance issues or lost and found items to the supervisor or manager, taking responsibility for maintaining a safe and welcoming environment.">
- Performs other duties as assigned, embracing new challenges and opportunities for growth.">
Requirements
">To be successful in this role, you must have:
">- A positive attitude and willingness to learn, embracing ongoing training and development opportunities.">
- The ability to communicate effectively and clearly, both verbally and written.">
- Strong attention to detail, ensuring accuracy and precision in all aspects of your work.">
- Physical ability to stand/walk the entire shift, performing repetitive motions with ease and agility.">
- The capacity to work well under pressure, managing stress and maintaining composure in challenging situations.">
- A flexible schedule, with availability to work days, nights, holidays, and weekends based on hotel demands.">
- High school diploma or equivalent, with prior experience in cleaning or a related field preferred.">
Benefits
">We offer a competitive salary and benefits package, including:
">- Weekly pay with opportunities for overtime compensation.">
- Comprehensive health, dental, and vision insurance available after 30 days of employment.">
- Paid time off, allowing for relaxation and rejuvenation.">
- Retirement options, providing long-term financial security.">
- Referral bonuses, rewarding your efforts in attracting top talent.">
- Career advancement and upward mobility opportunities, empowering your professional growth.">
About Us
">MCR Hotels is a leading hotel owner-operator in the United States, boasting a diverse portfolio of premium-branded hotels across multiple states. With a commitment to excellence and customer satisfaction, we strive to deliver exceptional experiences for our guests and employees alike.
">Estimated Salary
">$35,000 - $40,000 per year, based on location and experience.
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