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Operations Coordinator

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Tustin, California, United States Precision Services Group Full time
Job Title: CSR / Production CoordinatorCompany: Precision Services Group

We are seeking a highly organized and detail-oriented CSR / Production Coordinator to manage orders from start to finish. This is a 40-hour per week position that requires strong communication and problem-solving skills.

Key Responsibilities:
  • Order Management: Enter jobs into our production platform, track orders throughout the manufacturing process, and ensure timely delivery.
  • Customer Communication: Facilitate proofs and approvals with customers, keep them informed of schedule and delivery dates, and ensure all pricing information is accurate.
  • Production Planning: Work with production teams to brainstorm and plan the most effective method for producing orders, and coordinate buyouts for outside services.
  • Accounting and Invoicing: Close orders upon completion, ensure all pricing information is accurate, and submit to accounting for invoice generation.
Requirements:
  • Experience: Previous experience as a Project Manager, Production Manager, or CSR is required.
  • Production Knowledge: Ability to learn all aspects of Offset, Digital, and Large Format printing.
  • Communication Skills: Ability to communicate professionally with customers and account executives, both verbally and in writing.
  • Time Management: Ability to work under pressure while adhering to tight deadlines, prioritize tasks, and plan workload effectively.
  • Attention to Detail: Strong attention to detail and ability to maintain accuracy in all aspects of the job.
  • Teamwork: Positive attitude and ability to work effectively with others, both orally and in writing.