Concert Sound Specialist

2 weeks ago

Gilbert, Arizona, United States Clair Global Corporation Full time

JOB OVERVIEW:

The ideal candidate will be proficient in fulfilling the roles of both Systems Engineer and Monitor Engineer as required. During periods without event responsibilities, the candidate will be expected to engage in 40 hours of shop work weekly.


The Systems Engineer is tasked with the design and simulation of audio systems, optimizing their performance, ensuring proper deployment, and fine-tuning the system within the venue. This role involves managing and supervising assigned personnel during events, ensuring the installation and operation of the concert sound system and associated equipment adheres to company standards and safety protocols. The Systems Engineer holds the ultimate responsibility for system operations and oversees the road staff assigned to specific events, acting as the primary contact between the company and the client when serving as Crew Chief.


The Monitor Engineer is accountable for the deployment and functionality of the monitor, RF, and communication systems on stage. This intermediate role necessitates the ability to address technical challenges typical of both Level 1 and Level 2 tasks. The Monitor Engineer acts as the principal support to the Crew Chief within the audio team, focusing on the assembly, operation, and disassembly of the monitor system, which may include mixing consoles, floor wedges, in-ear monitoring systems, and other wireless devices, along with any additional necessary equipment. Assistance with all audio system installations may also be required.

QUALIFICATIONS AND REQUIREMENTS:

  • A minimum of 3 years of hands-on experience with professional audio equipment and completion of basic company protocol training, including field safety management.
  • Strong understanding of logistical practices related to equipment.
  • Proven ability to collaborate effectively with crew members and client productions, demonstrating strong teamwork ethics.
  • Consistent maintenance of technical education in line with company equipment operating standards.
  • Excellent technical troubleshooting skills.
  • Demonstrated adherence to company safety protocols.
  • Exhibited leadership qualities within a team environment.
  • Strong knowledge of company and client relationships.
  • Effective communication skills, both written and verbal.
  • Willingness to travel internationally and possess a valid passport.
  • Ability to lift a minimum of 50 lbs and work for extended periods.

EDUCATION AND EXPERIENCE:

  • Associate or Bachelor's degree in an audio-related field is strongly preferred.
  • At least 3 years of field experience with professional audio equipment and completion of basic company protocol training.

KEY FUNCTIONS:

  • Support Clair's Mission and Core Values.
  • Assist in fostering effective client relationships during events.
  • Design, deploy, and optimize concert sound systems to meet client and company specifications.
  • Manage front-of-house equipment and interface with sound systems.
  • Troubleshoot and resolve issues with system components.
  • Establish strong working relationships with the front-of-house or monitor mixer to achieve desired system performance.
  • Assist in building relationships in the field and conduct services as an extension of the sales department.
  • Oversee project assignments regarding equipment preparation and liaise with operations and sales departments to meet client specifications.
  • Maintain company equipment and ensure all touring inventory is returned post-event.
  • Supervise Clair employees in the field as Crew Chief and address personnel issues as necessary.
  • Assist in training new employees in the field.
  • Ensure compliance with safety protocols and monitor team members for safety integrity.
  • Assess client satisfaction regarding company services in the field.
  • Report any client dissatisfaction regarding equipment or audio results to the sales department and follow up with corrective actions.
  • Possess a working knowledge of company sound reinforcement systems and related technologies.
  • Maintain communication with the company from the field using personal devices.
  • Test and optimize system functionality and troubleshoot any issues.

WORKING CONDITIONS:

Work is primarily conducted in the field, with typical show days requiring long hours to complete tasks. Employees may be exposed to various weather conditions, including heat, cold, rain, and snow. Heavy lifting and prolonged standing are routine, along with kneeling, squatting, bending, and moving equipment. During peak seasons, work weeks may exceed 60 hours, including both shop preparation and fieldwork.


COMPANY EXPECTATIONS:

  • Support Clair's Strategic Blueprint, Mission, and Core Values.
  • Exhibit honesty, integrity, and respect in all interactions with colleagues, clients, and vendors.
  • Maintain a positive attitude and professional demeanor.
  • Ensure regular attendance and keep work areas organized.
  • Demonstrate initiative and a willingness to learn new skills.

All employees share the responsibility for safety and health within the company and are expected to adhere to all safety policies and procedures.

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