Field Audio Specialist

2 weeks ago

Gilbert, Arizona, United States Clair Global Corporation Full time

JOB SUMMARY:

The candidate must be capable of fulfilling the role of either Systems Engineer or Monitor Engineer as required. During periods without events, the candidate will be expected to work 40 hours per week in the workshop.


The Systems Engineer is tasked with the design of the audio system using software simulations, optimizing the system within that software, ensuring the deployment aligns with the design, and performing final tuning of the system at the venue. This role involves managing and supervising assigned personnel during events, ensuring the installation and operation of the concert sound system and associated equipment adhere to company protocols and safety regulations. The Systems Engineer holds overall responsibility and authority over system operations and the road staff assigned to the event, acting as the primary liaison between the company and the client when serving as Crew Chief.


The Monitor Engineer is responsible for the deployment and operation of the monitor system, RF and communication systems, and stage setups as designed. This intermediate position requires the ability to address technical challenges typically associated with both Level 1 and Level 2 duties. The Monitor Engineer acts as the principal assistant to the Crew Chief within the audio team, focusing primarily on the assembly, operation, and disassembly of the monitor system, which may include mixing consoles, floor wedges, in-ear monitoring systems, and other wireless devices, as well as communication systems and any necessary peripheral equipment. Assistance with all audio system installations may also be required, and this role may involve being the sole representative of the company on a project.

QUALIFICATIONS/REQUIREMENTS:

  • A minimum of 3 years of field experience with professional audio equipment and completion of basic company protocol training, including safety management.
  • Strong understanding of equipment logistical practices.
  • Proven ability to collaborate effectively with crew members and client productions, demonstrating strong teamwork ethics.
  • Consistent maintenance of technical education in line with company equipment operating requirements.
  • Strong technical troubleshooting skills.
  • Demonstrated compliance with company safety protocols.
  • Exhibited team leadership qualities.
  • Strong knowledge of company/client relationships.
  • Excellent communication skills, both written and verbal.
  • Ability to travel internationally without restrictions and possess a valid passport.
  • Capability to lift at least 50 lbs and work for extended periods.

EDUCATION AND/OR EXPERIENCE:

  • Associate or bachelor's degree in an audio-related field is strongly preferred.
  • At least 3 years of field experience with professional audio equipment and completion of basic company protocol training, including safety management.

ESSENTIAL FUNCTIONS:

  • Support the company's mission and core values.
  • Assist in building effective client relationships during events.
  • Design, deploy, and optimize concert sound systems to meet client and company expectations.
  • Manage front-of-house equipment and interface with the drive system and sound system.
  • Troubleshoot and resolve issues with system components.
  • Establish strong working relationships with the front-of-house or monitor mixer to achieve desired system performance.
  • Assist in building relationships in the field and conduct services as an extension of the sales department.
  • Oversee project assignments regarding equipment preparation and liaise with operations and sales departments to develop client equipment specifications.
  • Maintain company equipment and ensure the full touring inventory is returned post-event.
  • Supervise company employees in the field as Crew Chief and address personnel issues as necessary.
  • Assist new employees in the field as part of the training program.
  • Ensure adherence to safety protocols in the field and monitor other employees for safety compliance.
  • Assess client satisfaction regarding company services in the field.
  • Report any client dissatisfaction to the sales department or executive management and follow up with corrective actions.
  • Possess working knowledge of company sound reinforcement systems and related equipment.
  • Familiarity with venue and sound system modeling and design software.
  • Ability to operate and manage multiple channels of RF devices.
  • Maintain communication with the company from the field using personal devices.
  • Test system functionality and optimize performance while troubleshooting any issues.

RESPONSIBILITIES AND DUTIES:

  1. Stay updated on new technology and equipment related to audio systems.
  2. Oversee stage wiring and troubleshoot problems as needed.
  3. Mix support acts.
  4. Assist management with work schedule data.
  5. Report any on-the-job injuries to the main office and assist injured employees in receiving medical treatment.
  6. Document incidents relating to injuries or accidents and report them to executive management.

WORKING CONDITIONS:

Work is primarily conducted in the field, with long hours required to complete tasks. Employees may be exposed to various weather conditions, including heat, cold, rain, and snow. Heavy lifting and standing for extended periods are routine, along with kneeling, squatting, bending, and moving equipment. Long work weeks may occur during busy seasons, with shop preparation and fieldwork sometimes exceeding 60 hours per week.


COMPANY CONFORMANCE STATEMENT:

Employees at all levels are expected to adhere to the following:

  • Support the company's strategic blueprint, mission, and core values.
  • Exercise honesty, integrity, and respect in interactions with co-workers, clients, and vendors.
  • Maintain a positive attitude.
  • Present a professional appearance and demeanor.
  • Maintain regular attendance and keep work areas organized.
  • Demonstrate initiative and a willingness to learn new skills.

All employees share responsibility for safety and health within the company and are expected to follow all safety policies and procedures.

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