Customer Service Representative

2 weeks ago


San Antonio, Texas, United States BEALLS OUTLET Full time

Job Overview - Retail Sales Associate

Position Summary:

The Retail Sales Associate plays a crucial role in delivering outstanding service to our customers on the sales floor, fostering customer loyalty and driving sales growth. Collaboration among team members is essential to achieve this objective. In addition to sales responsibilities, certain operational tasks must be performed to ensure a high standard of customer service.

Key Responsibilities:

  • Exemplify exceptional customer service skills
  • Effectively merchandise products to enhance sales
  • Demonstrate flexibility in operational tasks
  • Execute all aspects of Point of Sale (POS), receiving, stocking, and maintaining store cleanliness
  • Engage energetically with both customers and team members
  • Promote company initiatives and programs

Qualifications:

  • A high school diploma or equivalent is required; a college degree is preferred.
  • Familiarity with company software, systems, and procedures.
  • Strong communication and interpersonal skills.
  • Ability to work a flexible schedule, including days, evenings, weekends, and holidays.
  • Willingness to travel to other locations as needed.
  • Physical ability to reach at least 60 inches to stock and organize merchandise.
  • Capability for full body mobility, including bending, stooping, twisting, and reaching.
  • Able to lift and carry a minimum of 20 pounds with safety equipment.
  • Proficient in using machines such as POS terminals and ticketing devices.
  • Able to push and pull merchandise fixtures with a minimum resistance of 10+ pounds.
  • Competent in handling cleaning equipment for maintaining store cleanliness.

Company Overview:

Beall's Inc. has a rich history of serving communities since 1915, evolving from a single store to a thriving retail organization with over 450 Outlet stores and 70 Department Stores across multiple states. Our mission is to provide exceptional value to our customers through a diverse range of fashionable apparel, footwear, accessories, and home goods, all at competitive prices.



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