Field Service Engineer

3 days ago


Santa Clara, California, United States IMS NANOFABRICATION Full time
Job Overview

IMS Nanofabrication is seeking a highly skilled Field Service Engineer to join our team in Santa Clara, CA. As a Field Service Engineer, you will be responsible for installing, maintaining, and troubleshooting our Multi-beam mask writers at customer sites.

Key Responsibilities
  • Install and maintain our Multi-beam mask writers at customer sites
  • Troubleshoot and resolve technical issues with our equipment
  • Provide excellent customer service and support to our customers
  • Collaborate with our global team to ensure seamless communication and issue resolution
  • Attend customer meetings and provide updates on ongoing and planned activities
Requirements
  • Bachelor of Science degree in an Engineering discipline
  • 2-5 years of Field Service experience
  • At least 3 years of customer-facing experience and good written and verbal communication skills
  • Excellent problem-solving skills and ability to work independently
  • Strong interpersonal skills and ability to integrate with a global team
Preferred Qualifications
  • Prior metrology or lithography equipment support background
  • Experience with ultra-high vacuum systems
  • Linux/UNIX server system administration skills
What We Offer

We offer a competitive total rewards package, including an annual bonus, employer-paid benefits, 401K with generous company match, and incentive pay for eligible roles.

IMS Nanofabrication is an equal opportunity employer and welcomes applications from diverse candidates.



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