IT Technical Field Specialist
4 days ago
We are seeking a highly skilled IT Technical Field Specialist to join our team at our IT Consulting Firm. As a key member of our IT team, you will be responsible for providing technical support and expertise to our clients, ensuring the smooth operation of their IT systems and infrastructure.
Key Responsibilities- Technical Support: Provide technical assistance and troubleshooting to clients, resolving issues related to their IT systems and infrastructure.
- System Administration: Manage and maintain client IT systems, including servers, networks, and desktops, ensuring they are secure, efficient, and up-to-date.
- Project Management: Plan, execute, and deliver IT projects, including migrations, deployments, and upgrades, ensuring they are completed on time and within budget.
- Communication: Communicate effectively with clients, stakeholders, and team members, providing clear and concise technical information and updates.
- Knowledge Sharing: Share knowledge and expertise with team members, contributing to the development of best practices and procedures.
- Technical Expertise: Extensive experience with Microsoft Windows Desktop, Server Operating Systems, and related technologies.
- Networking: Strong understanding of TCP/IP, DNS, and troubleshooting internet connectivity issues.
- Security: Experience with Cisco Meraki Switches, Access Points, and Firewalls, as well as Microsoft Intune Mobile Device Management.
- Communication: Excellent professional verbal and written communication skills, including accuracy and speed of typing, grammar, and vocabulary.
- Soft Skills: Ability to work collaboratively, deal effectively with stressful situations, and provide accurate time estimates.
- Experience with ConnectWise Manage CMDB and ConnectWise Automate RMM.
- Knowledge of Microsoft 365 Desktop Applications and Azure Services.
We offer a competitive salary, benefits package, and opportunities for growth and professional development. If you are a motivated and experienced IT professional looking for a new challenge, please submit your application.
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