IT Support Specialist
1 week ago
We are seeking a skilled IT Support Specialist to provide technical assistance and support to our clients. As a key member of our team, you will be responsible for troubleshooting, resolving, and preventing technical issues across various systems and networks.
Key Responsibilities:
- Identify and resolve hardware, software, and network problems
- Install and configure operating systems on Windows and Macintosh platforms
- Work with a variety of software applications and products
- Implement and manage IT security solutions, firewalls, routers, and access points
- Develop and deliver training programs for end-users on system and application usage
- Perform network system administration and cabling tasks
- Collaborate with vendors and software manufacturers to address technical issues
- Optimize system performance and capabilities
Requirements:
- Bachelor's degree in Computer Science or a related field is preferred
- At least 2 years of experience in a network environment
- Major certifications such as Microsoft MCSA or Cisco CCNA are highly valued
- Strong analytical and problem-solving skills, with a customer-focused approach
- Ability to work independently and as part of a team
- Valid driver's license and vehicle are required for some positions
- Excellent communication and organizational skills
- Quick learner with strong multi-tasking abilities
Hammer IT Consulting, Inc. is an equal opportunity employer that values diversity and inclusion in the workplace. We strive to provide exceptional IT support to our clients and are committed to delivering top-notch services.
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