Field Quality Control Specialist

6 days ago

Old Town Florida, United States Bigham Cable Construction Full time
Job Summary

We are seeking a highly skilled Quality Assurance Specialist to join our team at Bigham Cable Construction. As a Quality Assurance Specialist, you will play a critical role in ensuring the quality of our services and identifying areas for improvement.

Key Responsibilities
  • Select audits by working with operations supervisors, managers, and Field Check partners to prevent potential damages.
  • Perform field audits for accuracy of marks and compliance with applicable state laws, regulations, and contractual obligations per clients.
  • Conduct root cause analysis on quality failures.
  • Complete all applicable forms and documents required for the auditing and investigation processes, and communicate audits and investigation findings with quality assurance and operations management.
  • Correct field risk findings and coach/mentor technicians.
  • Perform quality assurance ride-along with field technician upon Operations Manager request.
  • Provide frequent and ongoing feedback to Field Check partner to improve quality results and reduce damages.
  • Provide witness testimony in small claims and litigated cases when necessary.
Requirements
  • 5 or more years of locating experience and/or equivalent.
  • Ability to troubleshoot difficult locates and proficiently interpret all utility plats.
  • Proficiency in using different locating equipment.
  • Proficiency in Microsoft Office Suite or Google Suite.
  • 5 years of more years of investigation experience.
About Us

Bigham Cable Construction is a company united in our vision of connecting America. Our culture is grounded in and shaped by our values. These values act as our behavioral compass and guide how we interact with each other, our customers, and the communities in which we operate.

We are a company that supplies the single most critical resource telecom service providers need: skilled people. We serve the nation from more than 500 field offices and are unparalleled in scope and scale. Our talented workforce of over 15,000 employees provides a wide array of specialty services including construction, engineering, underground facility locating, fulfillment, and program management.

We provide opportunities for our people to learn and develop the skills and knowledge to be successful in their current role as well as to prepare them for future growth within the company.

Our Culture

Diversity and inclusion are an essential part of our culture and success. We are an equal-opportunity employer — we are committed to providing a work environment where everyone can thrive, grow, and feel connected.

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