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Quality Assurance Specialist

2 months ago

Jacksonville Florida, United States Jobs for Humanity Full time
Job Description

**Job Summary**

FIS Management Services, LLC is seeking a highly skilled Quality Assurance Analyst II to join our team in Jacksonville, FL. As a key member of our IT department, you will be responsible for establishing and implementing quality assurance and compliance processes for our IT systems.

Key Responsibilities:

  • Develop and implement quality assurance and compliance processes for IT systems
  • Work closely with IT leaders to develop and implement overall quality maturity roadmap and plan for each IT functional area
  • Establish internal IT service quality control standards, policies, and procedures
  • Develop, publish, and implement software quality assurance plans
  • Consult with development, testing, and production teams to develop, publish, and implement software quality assurance plans
  • Review progress toward software quality assurance plans regularly with IT leadership, technical teams, and internal customers to make modifications as necessary
  • Establish internal IT service quality control standards, policies, and procedures
  • Monitor, evaluate, manage, and execute audit processes to ensure compliance
  • Coordinate and facilitate quality assurance activities across projects with project managers
  • Provide guidance and subject matter expertise to IT teams on quality assurance methodologies and processes and educate them on their responsibilities/accountabilities to achieve on-time and quality deliverables
  • Make recommendations and direct improvements to the software development lifecycle process
  • Document non-compliance to policies, processes, and standards and assist in resolution
  • Analyze and identify trends in IT performance metrics
  • Design, monitor, and analyze performance metrics program for quality improvement initiatives
  • Conduct audits and analyze findings to develop appropriate corrective action recommendations
  • Provide training on established processes and policies

Requirements:

  • Bachelor's degree or foreign equivalent in Information Technology, Computer Engineering, Electronic Engineering, or related field
  • Five (5) years of progressively responsible experience in the job offered or a related occupation
  • Implementing financial services industry practices, regulations, and processes
  • Working with end-to-end systems lifecycle development methodologies
  • Utilizing quality management and improvement methodologies, including Total Quality Management (TQM), Six Sigma, and Software Engineering Institute – Capability Maturity Model (SEI-CMM)
  • Working with quality management methods, tools, and technologies
  • Utilizing programming languages, including Java and JavaScript
  • Working with Cypress test automation framework
  • Performing API testing, including manual with Postman and automated with RestAssured
  • Performing data manipulation with SQL, JDBC, and IBM_DB
  • Implementing performance testing with JMeter

Preferred Qualifications:

  • Master's degree in the above-listed fields
  • Three (3) years of experience in the above-listed skills

What We Offer:

  • Competitive salary and benefits package
  • Opportunities for professional growth and development
  • Collaborative and dynamic work environment