Customer Experience Representative

6 days ago


Westmont, Illinois, United States Huntington National Bank Full time
About the Role

Huntington National Bank is seeking a highly skilled and customer-focused individual to join our team as a Customer Experience Banker. As a key member of our branch team, you will be responsible for delivering exceptional customer service and building strong relationships with our clients.

Key Responsibilities
  • Provide personalized banking solutions to customers, including deposit and loan products, to meet their financial needs and goals.
  • Process customer transactions accurately and efficiently, ensuring a seamless and satisfying experience.
  • Identify opportunities to grow customer relationships through proactive sales and marketing efforts.
  • Collaborate with colleagues to develop and implement strategies to improve customer satisfaction and loyalty.
  • Stay up-to-date on banking products and services, as well as industry trends and developments.
Requirements
  • High school diploma or equivalent required; bachelor's degree preferred.
  • Minimum 1 year of customer service or sales experience in a banking or financial services environment.
  • Excellent communication and interpersonal skills, with the ability to work effectively with diverse customer groups.
  • Strong analytical and problem-solving skills, with the ability to think critically and make sound decisions.
  • Ability to work in a fast-paced environment and adapt to changing priorities and deadlines.
What We Offer

Huntington National Bank offers a competitive salary and benefits package, as well as opportunities for professional growth and development. We are an equal opportunity employer and welcome applications from diverse candidates.



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