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Automotive Repair Specialist

2 months ago


Westmont, Illinois, United States Westmont Porsche Full time

The Ed Napleton Automotive Group is seeking a dedicated Automotive Service Technician.
This position presents an exciting opportunity within a dynamic and expanding sector.
As part of Napleton's Westmont Porsche, the Automotive Service Technician will be tasked with performing vehicle repairs and maintenance as directed, adhering to dealership and manufacturer standards. This role is essential in fostering customer loyalty by building trust and ensuring confidence in our services through accurate vehicle diagnostics.

Take advantage of this unique opportunity to become part of one of the largest and most successful automotive dealership groups in the nation.

The Ed Napleton Automotive Group represents over 25 brands of new vehicles and operates more than 50 dealerships across seven states.
Our strength lies in our workforce of over 3,500 employees nationwide.
We currently rank as the tenth largest automotive group in the country, offering remarkable growth potential.

What We Provide:

  • Porsche Certified Classic Dealership
  • Climate-Controlled Workshop and Heated Parking Area
  • All Specialty Tools Provided by the Dealership
  • Each Technician is Equipped with a Company-Issued Diagnostic Tester and PC
  • Union Shop with Health and Pension Benefits
  • Paid Training with Experienced Master Technicians
  • Discounts on Products, Services, and Vehicles
  • Family-Owned and Operated for Over 90 Years

Key Responsibilities:

  • Conducting vehicle repairs and maintenance as specified on repair orders with precision and efficiency, in line with dealership and manufacturer standards to enhance customer loyalty.
  • Regularly communicating with the Parts Department and Service Advisors to effectively manage workflow and customer interactions.
  • Diagnosing malfunctions and executing necessary repairs.
  • Clearly explaining technical diagnoses and required repairs to customers and non-mechanical staff.
  • Staying updated on factory technical bulletins and participating in relevant factory-sponsored training.
  • Keeping management informed of mechanical repair issues as they arise.
  • Maintaining a tidy and organized workspace.

Qualifications:

  • Minimum of 2 years of experience as a European Service Technician
  • Valid Driver's License Required
  • Must be 18 years of age or older to comply with company driving policies
  • ASE Certification is preferred
  • Strong customer service skills are essential

We are an equal opportunity employer and prohibit discrimination or harassment based on race, color, religion, age, sex, national origin, disability status, genetics, protected veteran status, sexual orientation, gender identity or expression, or any other characteristic protected by federal, state, or local laws.