Customer Service Associate

2 weeks ago


Westmont, Illinois, United States Zazzo's Pizza Full time
Zazzo's Pizza is seeking a Customer Service Associate to enhance our team

The ideal candidate for this position will be skilled in engaging with our patrons in a welcoming manner, offering assistance whenever necessary. Strong communication abilities are essential to ensure we continue to impress our customers and deliver an exceptional experience.

A successful applicant should also be adept at following directives and collaborating effectively within our team. Previous experience in a similar role is beneficial, and proficiency in mathematics and multitasking will be advantageous.

Benefits:
  • Flexible working hours
  • Referral incentive program
  • Opportunities for overtime
  • Multi-location ownership with significant prospects for career advancement.
  • A fast-paced, team-oriented environment that promotes acceptance and growth.
  • Meal discounts for employees, their friends, and family members.
  • Employee recognition programs and immediate bonuses.
Key Responsibilities of a Customer Service Associate:
  • Welcoming customers upon their arrival and departure
  • Processing transactions through a cash register
  • Ensuring the cash register is balanced
  • Accepting various forms of payment including cash, credit, or checks
  • Providing change and receipts to customers
  • Issuing coupons, vouchers, and gift cards
  • Packaging and securing purchased items for safe transport
  • Promoting additional products when appropriate
  • Assisting with daily food portioning tasks (e.g., bagging fries, onion rings, etc.)
Qualifications for a Customer Service Associate:
  • Familiarity with POS systems and cash registers
  • Basic computer skills
  • Strong communication skills
  • Ability to effectively address and resolve customer complaints


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