Medical Care Specialist

3 weeks ago


Boston, Massachusetts, United States Tufts Medicine Full time

At Tufts Medicine, we are dedicated to delivering exceptional, connected, and accessible care experiences to consumers across Massachusetts. Our integrated health system brings together the best of academic and community healthcare to provide cutting-edge medical services.

We are seeking a highly skilled Medical Care Specialist - Patient Support Associate to join our team at Tufts Medical Center. In this role, you will work under the supervision of a professional nurse and collaborate to meet the needs of patients within the scope of the role.

The Medical Care Specialist - Patient Support Associate will assist in direct patient care, provide environmental support, and facilitate patient safety on designated units and other units as needed. You will also be responsible for promoting patient activity by assisting with mobility and range of motion exercises, providing comfort measures, and ensuring patient dignity.

As a Medical Care Specialist - Patient Support Associate, you will have the opportunity to work with a multidisciplinary team to deliver high-quality patient care. You will also be responsible for performing delegated tasks, communicating all findings and concerns to the professional nurse, and providing or assisting patients with activities of daily living in a safe, efficient, and respectful manner.

Key responsibilities of the Medical Care Specialist - Patient Support Associate include:

  • Assisting professional nurses in the functional care of patients, ensuring efficient and patient-centered care appropriate to the developmental age of the patient population.
  • Performing delegated tasks and communicating all findings and concerns to the professional nurse.
  • Providing or assisting patients with activities of daily living in a safe, efficient, and respectful manner.
  • Greeting patients, families, visitors, and other staff according to service standards.
  • Collecting, recording, and communicating the patient's clinical data to the assigned nurse in a timely manner.
  • Preparing rooms for admission/transfer/discharge, ensuring standardized equipment is ready for use.
  • Transporting or accompanying patients as necessary to other areas of the hospital in an efficient, safe, and respectful manner.
  • Acting as a sitter as requested by the nurse, adhering to the sitter guidelines, to ensure patient safety at all times.
  • Providing comfort measures, such as positioning, changing linen, back rubs, etc., to patients in an efficient, safe, and respectful manner.
  • Performing 12-lead EKGs and connecting monitoring equipment to patients under the direction of the nurse.
  • Caring for patient belongings and completing belongings lists.
  • Priming intravenous tubing with solution containing no medication.

We are offering a competitive salary range of $40,000 - $60,000 per year, depending on experience, with opportunities for growth and professional development. If you are passionate about delivering exceptional patient care and want to join a dynamic and patient-centered team, please apply today.

**Requirements:**

  • High school diploma or equivalent.
  • Basic Life Support (BLS) Certification.
  • Current Certified Nursing Assistant (CNA) or Medical Assistant (MA) certification preferred.
  • One (1) year of related experience as a Nursing Assistant (NA), Patient Care Assistant (PCA), Critical Care Tech (CCT), or Patient Care Tech (PCT).
  • Acute care experience preferred.

**Physical Requirements:**

  • Lifting up to 30-35 lbs and turning patients.
  • Prolonged standing and walking.
  • Occasional twisting, bending, reaching, pushing/pulling, sitting, kneeling, and squatting.

**Skills & Abilities:**

  • Ability to read, write, and comprehend medical terminology.
  • Excellent interpersonal and organizational skills.
  • Ability to work with detailed, confidential material.
  • Computer experience.
  • Demonstrates the knowledge and skills necessary to provide age-appropriate care.


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