Operations Support Coordinator

2 weeks ago

MagstattleBas, Grand Est, United States American Red Cross Full time
Welcome to the American Red Cross, where your contributions can change lives. Are you prepared to join the world's foremost humanitarian organization? Become part of a mission that matters.

Position Overview:

WHY WORK WITH US?
The American Red Cross stands as a leading humanitarian entity, devoted to aiding individuals in need across the United States and globally. By becoming a member of our team, you will play a crucial role in a significant mission, making a difference every day. If you are passionate about helping others, consider this rewarding career opportunity. Work where your career contributes to the greater good.

We are dedicated to fostering a diverse workforce and delivering our services in a culturally sensitive manner that reflects the communities we serve. Our workplace is collaborative, respectful, and inclusive, focusing on building allyship and a culture of belonging that empowers all team members. Join us to learn, grow, and thrive while sharing your commitment to making a positive impact.

The Red Cross promotes various cultural and community resource groups for employees and volunteers, including the Ability Network, Asian American & Pacific Islander Resource Group, Latino Resource Group, Red Cross PRIDE, Umoja African American Resource Group, Veterans+ Resource Group, and Women's Resource Group. These networks provide connections, mentorship, and a platform for important voices and concerns.

At the American Red Cross, your individuality is valued.

KEY RESPONSIBILITIES:

  • Oversee daily operations of support services and business office functions for regional administrative tasks. Manage budget oversight, daily financial transactions, local vendor relationships, facilities management, fleet management, Human Resources, Information Technology, and record-keeping.
  • Ensure compliance with standard operating procedures and applicable regulations at all levels.
  • Monitor budget and expenditures, authorize procurement transactions, prepare financial forecasts, and ensure program execution aligns with budgetary constraints. Maintain and disseminate operational processes and procedures while ensuring compliance.
  • Facilitate coordination of facility activities, establish work protocols, approve maintenance requests, cultivate relationships with new vendors, analyze data for informed decision-making, plan real estate transactions, and collaborate with other divisions on shared services.
  • Provide training to volunteers to manage administrative tasks essential for business operations, ensuring alignment with strategic objectives.
  • Analyze fleet inventory records, oversee training, maintenance, and management of fleet and personnel.
  • Assist in planning and preparation for events, including training volunteers on insurance certificate applications, financial collection processes, and the appropriate documentation for regulated items.
  • Educate staff on business software applications and support the resolution of regional phone and computer issues.

QUALIFICATIONS:

  • Education: High School diploma or equivalent required; Associate's degree in Accounting, Business, or Public Administration preferred.
  • Experience: A minimum of 5 years in financial or facilities business operations/administrative roles within community organizations, government agencies, non-profits, or a combination of education and relevant experience is required. Experience working effectively with volunteers and board members is preferred.
  • Skills & Abilities: Strong planning, prioritization, and organizational skills to enhance team performance and meet stakeholder expectations. Excellent attention to detail and interpersonal skills to foster collaborative relationships within the organization and with external partners. Proficiency in MS Office applications, including Word, Excel, PowerPoint, and Outlook. Comprehensive knowledge of federal, state, and local employment laws. Ability to work effectively in a team environment.
  • Travel: Occasional travel is required throughout the region, necessitating a valid driver's license.
  • Physical requirements include those typical of an office environment. Flexibility is essential to address sudden and unpredictable needs. Ability to utilize a personal computer and office equipment for extended periods is necessary.

BENEFITS:
We prioritize your well-being while you care for others. As a mission-driven organization, we recognize that our team requires robust support to excel in their roles. Our comprehensive benefits package is designed to help you balance your professional and personal life, offering you exceptional opportunities for growth at the American Red Cross.

Benefits include:

  • Medical, Dental, and Vision plans
  • Health Spending Accounts & Flexible Spending Accounts
  • Paid Time Off (PTO) and Holidays
  • 401K with a 5% match
  • Paid Family Leave
  • Employee Assistance Programs
  • Short and Long-Term Disability Insurance
  • Service Awards and Recognition
Join us in making a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?
American Red Cross volunteers represent over 90% of our workforce, helping to prevent and alleviate human suffering. You can make a difference by volunteering in a role that aligns with your unique skills and talents. The Red Cross relies on dedicated volunteers who contribute their time and talents to fulfill our lifesaving mission.

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