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Operations Support Coordinator

2 months ago

MagstattleBas, Grand Est, United States American Red Cross Full time
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By becoming a part of the American Red Cross, you will impact countless lives annually and witness the extraordinary resilience of the human spirit. Are you prepared to contribute to the largest humanitarian network globally?

Your Career Can Make a Difference

Position Overview:

WHY WORK WITH US?
As one of the leading humanitarian organizations in the nation, the American Red Cross is committed to assisting individuals in need across the United States and, in collaboration with other Red Cross networks, around the globe. When you become a member of our organization, you directly influence a significant mission, helping to save lives daily. If you share our dedication to aiding others, consider this exceptional career opportunity. Work where your career can truly make a difference.

We are devoted to fostering a diverse workforce and delivering our programs and services in a culturally competent manner that reflects the communities we serve. Our work environment is collaborative, respectful, and inclusive, focusing on building allyship and a culture of belonging that empowers all team members. Come to learn, grow, and succeed while sharing your passion for making a positive impact.

The Red Cross supports various cultural and community resource groups for employees and volunteers. From the Ability Network, our Asian American & Pacific Islander Resource Group, the Latino Resource Group, and Red Cross PRIDE, to the Umoja African American Resource Group, our Veterans+ Resource Group, and the Women's Resource Group, these networks provide connections, mentoring, and a platform for important concerns and opinions.

At the American Red Cross, your individuality can shine.

KEY RESPONSIBILITIES:

Oversee the daily operations of support services and business office functions for regional administrative activities. Assist in budget oversight, daily financial transactions, local vendor relations, facilities management, fleet management, Human Resources, Information Technology, and record-keeping. Provide support, development, and/or leadership guidance to all volunteers.

Perform all duties and responsibilities in compliance with standard operating procedures and applicable Federal, State, and local regulations.

WHERE YOUR CAREER CAN MAKE A DIFFERENCE (Key Responsibilities):
  • Monitor budget and expenditures, approve procurement transactions, prepare forecasts, and ensure programs are executed within budget. Maintain and distribute operational processes and procedures and ensure adherence. Provide guidance for grant reporting and respond to requests for information and/or documentation, delegating to volunteers as appropriate.
  • Support coordination of facility activities, establish work procedures, approve all maintenance, develop relationships with new vendors, analyze data to inform future decisions, plan for real estate transactions, achieve objectives set by management, and meet with other divisions to discuss shared services.
  • Provide training to volunteers to manage the administrative transactions necessary for the business, ensuring that their efforts align with strategic business goals.
  • Analyze fleet inventory records, training, maintenance, and management of the fleet and personnel.
  • Support planning and preparation for events, including training volunteers to prepare insurance certificate applications, financial collection processes, and appropriate forms and codes used for regulated items.
  • Train staff in the use of business software application systems and support the escalation for regional phone and computer issues.
QUALIFICATIONS:
  • Education: High School diploma or equivalent required. Associate's degree in Accounting, Business, or Public Administration preferred.
  • Experience: Minimum of 5 years of financial or facilities business operations/administrative experience in community organizations, government agencies, non-profits, or a combination of education and related experience required. Experience working effectively with volunteers and board members preferred.
  • Management Experience: N/A
  • Skills & Abilities: Ability to plan, prioritize, and organize work to maximize team performance and meet customer expectations. Excellent organizational skills and attention to detail. Strong interpersonal skills and the ability to create and maintain collaborative work relationships within the organization and with external stakeholders. Proficient with MS Office software, including Word, Excel, PowerPoint, and Outlook. Strong knowledge of federal, state, and local employment laws. Ability to work on a team.
  • Travel: Travel is required throughout the Region with some travel outside of the Region. A valid driver's license is required.
  • *Combination of candidate's education and general experience satisfies requirements as long as the total years equate to the minimum education and general experience years combined (Management experience cannot be substituted).
  • Physical requirements are those present in normal office environment conditions. Operational flexibility is required to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for sustained periods. May include sitting for long periods, driving a vehicle, and working under challenging conditions.
BENEFITS:
We take care of you while you take care of others. As a mission-driven organization, we believe our team needs excellent support to perform great work. Our comprehensive benefits help you balance home and work. With our resources and perks, you have incredible opportunities at the American Red Cross to advance and learn.

• Medical, Dental, and Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• PTO + Holidays

• 401K with 5% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

Apply now to be part of an organization where you can make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.

Visit to learn more, including our most-needed volunteer positions.

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