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Operations Support Coordinator

2 months ago

MagstattleBas, Grand Est, United States American Red Cross Full time
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By becoming a part of the American Red Cross, you will impact countless lives annually and witness the remarkable strength of the human spirit.

Where Your Career Contributes to a Greater Cause

Position Overview:

WHY WORK WITH US?
The American Red Cross stands as one of the leading humanitarian organizations in the nation, committed to assisting individuals in need across the United States and globally through our extensive network. Joining our organization means making a tangible difference in a significant mission, allowing you to save lives daily. If you share our dedication to helping others, this is an exceptional career opportunity for you. Work where your career contributes to a greater cause.

We prioritize diversity within our workforce and strive to deliver our programs and services in a culturally competent manner that reflects the communities we serve. Our work environment fosters collaboration, respect, and inclusivity, focusing on building allyship and a culture of belonging that empowers all team members. Join us to learn, grow, and succeed while sharing your passion for making a difference.

The Red Cross supports various cultural and community resource groups for employees and volunteers, including the Ability Network, Asian American & Pacific Islander Resource Group, Latino Resource Group, Red Cross PRIDE, Umoja African American Resource Group, Veterans+ Resource Group, and Women's Resource Group. These networks offer connections, mentoring, and a platform for important concerns and opinions.

At the American Red Cross, your individuality can shine.

KEY RESPONSIBILITIES:

Oversee the daily operations of support services and business office functions for regional administrative activities. Assist in budget oversight, daily financial transactions, local vendor management, facilities oversight, fleet coordination, Human Resources, Information Technology, and record-keeping/reporting. Provide support, development, and/or leadership guidance to all volunteers.

Ensure compliance with standard operating procedures and applicable Federal, State, and local regulations in all duties and responsibilities.

WHERE YOUR CAREER MAKES A DIFFERENCE
  • Oversee budget monitoring and expenditures, approve procurement transactions, prepare forecasts, and ensure program execution within budgetary constraints. Maintain and disseminate operational processes and procedures while ensuring compliance. Provide guidance for grant reporting and respond to information/documentation requests, delegating tasks to volunteers as appropriate.
  • Facilitate the coordination of facility activities, establish work procedures, approve maintenance requests, develop relationships with new vendors, analyze data for informed decision-making, plan for real estate transactions, achieve management objectives, and collaborate with other divisions on shared services.
  • Train volunteers to manage the administrative transactions necessary for business operations, ensuring alignment with strategic business goals.
  • Analyze fleet inventory records, training, maintenance, and management of fleet and personnel.
  • Assist in planning and preparation for events, including training volunteers on insurance certificate applications, financial collection processes, and the appropriate forms and codes for regulated items.
  • Educate staff on business software applications and support the escalation of regional phone and computer issues.
QUALIFICATIONS:
  • Education: High School diploma or equivalent required. An Associate's degree in Accounting, Business, or Public Administration is preferred.
  • Experience: A minimum of 5 years of experience in financial or facilities business operations/administration within community organizations, government agencies, non-profits, or a related combination of education and experience is required. Experience working effectively with volunteers and board members is preferred.
  • Management Experience: Not applicable.
  • Skills & Abilities: Strong planning, prioritization, and organizational skills to maximize team performance and meet customer expectations. Excellent organizational skills with attention to detail. Strong interpersonal skills with the ability to create and maintain collaborative relationships within the organization and with external stakeholders. Proficient in MS Office software, including Word, Excel, PowerPoint, and Outlook. Strong knowledge of federal, state, and local employment laws. Ability to work effectively in a team environment.
  • Travel: Travel is required throughout the region, with some travel outside the region. A valid driver's license is necessary.
  • *A combination of education and general experience can satisfy requirements as long as the total years meet the minimum education and experience requirements (Management experience cannot be substituted).
  • Physical requirements are typical of an office environment. Operational flexibility is necessary to meet sudden and unpredictable needs. Ability to use a personal computer, applicable software, and office equipment for extended periods. May include sitting for long periods, driving a vehicle, and working under challenging conditions.
BENEFITS:
We support you while you support others. As a mission-driven organization, we recognize that our team requires excellent support to perform great work. Our comprehensive benefits assist you in balancing home and work life. With our resources and perks, you have remarkable opportunities at the American Red Cross to advance your career.

• Medical, Dental, and Vision plans

• Health Spending Accounts & Flexible Spending Accounts

• Paid Time Off + Holidays

• 401K with 5% match

• Paid Family Leave

• Employee Assistance

• Disability and Insurance: Short + Long Term

• Service Awards and recognition

Apply now to be part of an organization where you can make a difference every day.

The American Red Cross is an Equal Opportunity/Affirmative Action employer. All qualified applicants will receive consideration for employment without regard to sex, gender identity, sexual orientation, race, color, religion, national origin, disability, protected veteran status, age, or any other characteristic protected by law.

Interested in Volunteering?

Life's emergencies don't stop, and neither do American Red Cross volunteers, who represent more than 90 percent of our workforce to help prevent and alleviate human suffering. You can make a difference by volunteering in a position that appeals to you and allows you to use your unique skills and talents. The Red Cross relies on generous volunteers who give their time and talent to help fulfill our lifesaving mission.