Spa Retail Operations Supervisor
2 weeks ago
Position: Retail Manager
Salary: $20 - $24/hr.
The ideal candidate will possess a background in retail management, a strong enthusiasm for wellness, and outstanding customer service abilities. Responsibilities include overseeing daily retail operations, managing product inventory, and ensuring customer satisfaction remains a top priority.
Key Responsibilities
- Oversee the daily functions of the retail area within the spa, ensuring efficient service delivery.
- Train and mentor guest services personnel to enhance customer service quality.
- Organize and maintain product displays to foster an appealing shopping environment.
- Manage inventory processes, including ordering, stocking, and monitoring retail product sales.
- Maintain accurate vendor information and relationships for seamless ordering.
- Develop and execute strategies aimed at boosting retail sales and achieving financial targets.
- Address customer inquiries, resolve issues, and promote a positive shopping experience.
- Collaborate with the spa management team to ensure retail offerings complement spa services and promotions.
- Analyze retail sales performance and provide regular updates to management.
- Stay informed on industry trends and product knowledge to guide purchasing decisions.
Qualifications
- Demonstrated experience in retail management, ideally in the spa, wellness, or beauty sectors.
- Strong leadership and team-building capabilities.
- Exceptional communication and interpersonal skills.
- Ability to handle multiple tasks and manage time efficiently.
- Familiarity with inventory management and point-of-sale systems.
- A genuine passion for wellness and a dedication to providing outstanding customer service.
Working Hours
This position is part-time with flexible scheduling; availability on Mondays is required.
Compensation
Competitive hourly wage ranging from $20 to $24/hr., based on experience. This role includes unique benefits such as employee discounts on spa services and retail products, complimentary soaking, vacation benefits, 401(k), and sick leave.
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