Retail Assistant Manager

2 weeks ago


Kansas City, Missouri, United States The Normal Brand Full time
Job Overview

The Normal Brand is a rapidly expanding clothing company specializing in apparel and accessories available online and in numerous retail locations across the United States. We are currently seeking a dedicated, personable, and goal-driven Assistant Store Leader to enhance our retail experience.

Key Responsibilities:

  • Enhance customer satisfaction by creating a positive shopping experience and driving sales.
  • Lead, motivate, and develop the team to ensure exceptional customer service and sales performance.
  • Establish and uphold high standards of customer service throughout the store.
  • Build and nurture relationships with customers to foster loyalty.
  • Encourage effective selling techniques to optimize revenue.
  • Oversee inventory management and ensure the sales floor is well-stocked.
  • Maintain store cleanliness and visual merchandising in accordance with company standards.
  • Provide constructive feedback on product performance to the Store Manager.
  • Mentor team members through clear and effective communication.
  • Educate the team on product knowledge to enhance sales capabilities.
  • Assist the Store Manager in various operational aspects of the business.
  • Promote a respectful and collaborative work environment.
  • Ensure the security of the store.

Qualifications:

  • 1-2 years of experience in retail apparel.
  • Willingness to learn from feedback and tackle challenges in a dynamic environment.
  • Experience in inventory management.
  • Strong organizational and time management skills.
  • A collaborative team player who enjoys their work and takes initiative.
  • Self-motivated and results-oriented.
  • Positive, competitive, and data-driven mindset.
  • Friendly and approachable demeanor.
  • Solid understanding of retail business principles.
  • Commitment to inventory accuracy.
  • Proficient in Microsoft Word, Excel, and Google Drive.
  • Ability to quickly adapt to new systems and processes.
  • Flexible availability, including nights, weekends, and holidays.
  • Availability for 38-40 hours to maintain full-time status.

Preferred Qualifications:

  • 3+ years of experience in retail management.
  • Background in the fashion/apparel industry.
  • Passion for customer satisfaction.
  • Familiarity with Shopify and Shopify POS.
  • Strong ethical standards.
  • Excellent sense of style.
  • Self-awareness and personal growth mindset.
  • Demonstrates humility, ambition, and intelligence.

Benefits:

  • Competitive hourly pay with bi-weekly payments.
  • Opportunities for bonuses.
  • Employee discounts on products.
  • Health benefits package.
  • 401k retirement plan.

We encourage interested candidates to submit a cover letter along with their resume.

Job Types: Full-time



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