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Retail Operations Manager
2 months ago
The Retail Operations Manager is responsible for overseeing the daily activities of a Goodyear Auto Service center, ensuring exceptional service delivery and operational efficiency.
Compensation:
The salary range for this role is $55,000 to $128,559 annually, with variations based on relevant experience, skills, and location.
Benefits:
Selected candidates may qualify for a variety of benefits, including:
- Medical, dental, and vision insurance
- 401(k) retirement plan
- Life and disability insurance
- Tuition assistance
- Paid sick leave and vacation time
- Employee discounts on tires and services
Role Responsibilities:
As a Retail Operations Manager, you will:
- Drive sales and profitability by engaging with customers and employees.
- Build and maintain strong customer relationships to ensure satisfaction.
- Support the recruitment, interviewing, and onboarding processes.
- Ensure compliance with labor regulations and company policies.
- Effectively manage staff schedules and appointments.
- Utilize provided tools to offer recommendations based on manufacturer guidelines.
- Maintain a clean and safe working environment.
- Perform various physical tasks, including lifting and standing for extended periods.
Basic Qualifications:
- Minimum of 1 year of retail management experience
- Valid driver's license
- Must be at least 18 years old
- Legal authorization to work in the U.S. without sponsorship
Preferred Qualifications:
- Previous experience in automotive service and sales
Position Attributes:
The ideal candidate will possess a strong work ethic, be self-motivated, and demonstrate reliability and teamwork. They should be capable of analyzing information, identifying issues, and making informed decisions while adhering to established safety protocols.