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Retail Sales Manager

2 months ago

Kansas City, Missouri, United States Rainbow Stores Full time
Job Overview

We are seeking a highly skilled Retail Assistant Manager to join our team at Rainbow Stores. As a key member of our retail team, you will play a vital role in driving sales and providing exceptional customer service.

Key Responsibilities:

  • Customer Engagement: Welcome and identify customer needs, providing personalized solutions to meet their requirements.
  • Product Knowledge: Explain products and services to customers, ensuring they have a comprehensive understanding of our offerings.
  • Inventory Management: Monitor inventory levels to ensure products are in stock, minimizing stockouts and overstocking.
  • Order Processing: Enter and process customer orders efficiently, ensuring timely delivery and resolution of any issues.
  • Customer Resolution: Investigate and resolve customer complaints in a professional and courteous manner.

Requirements:

  • Experience: Previous experience in sales, customer service, or related fields is essential.
  • Communication Skills: Excellent written and verbal communication skills are required to build rapport with customers and colleagues.
  • Negotiation Skills: Strong negotiation skills are necessary to drive sales and resolve customer issues.
  • Teamwork: Ability to work collaboratively with the retail team to achieve sales targets and provide exceptional customer service.

What We Offer:

Rainbow Stores offers a competitive salary, opportunities for benefits and growth, and a dynamic work environment that fosters professional development and teamwork.