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Assistant General Manager
2 months ago
The Veterans Canteen Service (VCS) is a federal agency under the Department of Veteran Affairs, operating cafés, retail stores, coffee shops, and vending machines across the country. With over 78 years of serving our nation's Veterans, we are seeking progressive leaders who want to grow with us.
Job SummaryWe are looking for Assistant General Managers to join our fast-paced environment and have a passion for our Veterans and their families. As an Assistant General Manager, you will be responsible for promoting great customer service, ensuring safe food quality, restaurant cleanliness, and sanitation, as well as directing the Patriot Caf, Patriot Retail, and/or Patriot Brew in the VA Medical Center.
Key Responsibilities- Promote exceptional customer service and ensure a positive customer experience.
- Ensure compliance with operational standards, including inventory control, labor cost, and budget management.
- Develop and implement local promotional programs to drive sales and increase profits.
- Supervise assigned personnel and provide guidance and support to ensure their success.
- Report to the General Manager and contribute to the overall success of the organization.
VCS offers competitive benefits, including:
- Child Care Subsidy Program
- Public Transportation Benefits (Bus Pass)
- Annual Cost of Living Pay Increases
- Major Medical, Dental, Vision Insurance & Life Insurance
- Vacation & Sick Leave to include 11 (paid) Federal Holidays
- Company Contribution to Retirement Savings Plan
To be successful in this role, you will need:
- A minimum of 2-3 years of direct food/retail management experience.
- A proven track record of building sales, increasing profits, and staff development.
- Prior inventory management, supply cost, and shrinkage controls, as well as P&L management experience.
- Ability to assess business needs and problem-solve.
- Hands-on leadership with a strong focus on service and hospitality.
- Proficient computer skills using Microsoft applications (Word, Excel, etc.).
- Experience with POS Systems.
- ServSafe certification required or obtained within 90 days of hire date.
- Associate Degree preferred, but not required, in Business, Hospitality, or Management.
