Service Operations Manager
5 days ago
We're seeking a seasoned Service Manager to lead our commercial roofing operations in Virginia Beach, VA.
As a key leader, you'll drive sales growth, ensure exceptional customer experiences, and develop our field employees.
Key Responsibilities:
- Drive sales growth through customer engagement and relationship-building
- Ensure exceptional customer experiences through timely communication and issue resolution
- Estimate and project manage service jobs
- Develop and lead field employees, prioritizing career growth and training
- Schedule and coordinate service jobs, manage paperwork, and maintain open communication
What We Offer:
- Health, Dental, Vision
- Short-Term Disability
- Company laptop and cell phone
- Per Diem
Requirements:
- 3-5 years of commercial roofing experience
- 3 years of sales/customer service experience (roofing-commercial construction preferred)
- Proficient in Microsoft Word and Excel
- Excellent relationship-building skills
- Strong work ethic and desire to support team members' growth
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