Restaurant Operations Manager

5 days ago


Virginia Beach, Virginia, United States FIREBREW Bar & Grill Full time
Job Overview

FIREBREW Bar & Grill is seeking a skilled Restaurant Assistant Manager to oversee the daily operations of our restaurant. As a key member of our management team, you will be responsible for leading a team of staff, ensuring exceptional customer service, and driving sales and revenue growth.

Key Responsibilities
  • Leadership and Team Management: Train, manage, and develop a high-performing team of restaurant staff to achieve sales, cost, and customer satisfaction goals.
  • Customer Service: Lead by example and ensure that every customer receives exceptional service, resulting in high levels of customer satisfaction and loyalty.
  • Operations and Logistics: Develop and implement effective systems and processes to manage restaurant operations, including inventory management, scheduling, and supply chain logistics.
  • Financial Management: Create and manage budgets, forecasts, and financial reports to ensure the restaurant's financial performance meets or exceeds targets.
  • Marketing and Community Engagement: Develop and execute marketing strategies to drive sales and revenue growth, and engage with the local community to build brand awareness and loyalty.
Requirements
  • Education: High school diploma or equivalent required.
  • Experience: Previous restaurant management or lead server experience required.
  • Skills: Excellent leadership, communication, and problem-solving skills, with the ability to remain calm and thrive under pressure.
  • Technical Skills: Familiarity with Microsoft Office, restaurant management software, and POS software.


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