Operations Manager

5 days ago


Virginia Beach, Virginia, United States Michaels Stores Full time
Job Summary

Michaels Stores is seeking a highly skilled Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for managing store operations, leading a team of sales associates, and ensuring a seamless customer experience.

Key Responsibilities
  • Lead and manage store operations, including inventory management, visual merchandising, and store maintenance
  • Develop and implement strategies to drive sales growth and improve customer satisfaction
  • Recruit, train, and develop a high-performing team of sales associates
  • Manage store budgets and ensure compliance with company policies and procedures
  • Collaborate with store management to achieve business objectives and improve store performance
Requirements
  • 2+ years of retail management experience, preferably in a leadership role
  • Proven track record of driving sales growth and improving customer satisfaction
  • Excellent leadership and communication skills
  • Ability to work in a fast-paced environment and adapt to changing priorities
  • High school diploma or equivalent required; bachelor's degree preferred
What We Offer
  • Competitive salary and benefits package
  • Opportunities for career growth and professional development
  • A dynamic and supportive work environment
  • Discounts on Michaels products and services

Michaels Stores is an equal opportunity employer and welcomes applications from diverse candidates. If you are a motivated and results-driven individual who is passionate about delivering exceptional customer service, we encourage you to apply for this exciting opportunity.


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