Administrative Support Specialist

2 weeks ago


Holyoke, Massachusetts, United States Holyoke Medical Center Full time

About Holyoke Medical Group: We are a dedicated physician group committed to delivering comprehensive medical services, including Primary Care, Family Medicine, Pediatric Care, and Walk-In Care, to the communities we serve.

Position Overview: Our Westfield Family Medicine practice is in search of a skilled Office Assistant to manage and execute all administrative tasks within the office. This role encompasses a variety of responsibilities, such as:

  • Providing essential administrative support to physicians and healthcare providers.
  • Welcoming patients and ensuring their comfort during visits.
  • Verifying and updating patient demographic and insurance information.
  • Collecting encounter forms, co-pays, and any additional fees at check-out.
  • Scheduling follow-up appointments efficiently.
  • Accurately entering outpatient orders into the Medical Center's Order Entry System.

Qualifications: Candidates should possess a High School diploma. Experience with third-party payers and familiarity with ICD-10 and HCPC coding is preferred. A minimum of two years of experience in a medical office or similar setting is also desirable. Bilingual proficiency in English and Spanish is a plus.

Benefits: We provide a competitive salary and a comprehensive benefits package, which includes:

  • Affordable health insurance with no deductibles when utilizing HMC services.
  • Dental and vision insurance coverage.
  • Complimentary disability and life insurance.
  • 403(b) retirement plan.
  • Up to $8000 in tuition reimbursement for educational advancement.
  • Access to an In-House Pharmacy.
  • A Relaxation Room and Fitness Center for employee wellness.
  • Additional voluntary benefits, such as LegalShield and Pet Insurance.
  • Free onsite parking for all employees.


PI



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