Operations Manager
1 week ago
We are seeking a highly skilled Operations Manager to lead our store team in delivering exceptional customer service and driving sales growth. As a key member of our store leadership team, you will be responsible for managing daily store operations, leading a team of sales associates, and ensuring a positive customer experience.
Key Responsibilities- Lead and manage a team of sales associates to achieve sales goals and provide excellent customer service
- Manage daily store operations, including inventory management, visual merchandising, and shrink reduction
- Develop and implement strategies to drive sales growth and improve customer satisfaction
- Collaborate with the store manager to achieve business objectives and implement company initiatives
- Provide coaching and development opportunities to team members to enhance their skills and performance
- 2+ years of retail management experience, preferably in a leadership role
- Proven track record of driving sales growth and improving customer satisfaction
- Strong leadership and communication skills, with the ability to motivate and develop a team
- Ability to work in a fast-paced environment and adapt to changing priorities
- High school diploma or equivalent required; bachelor's degree preferred
- Competitive salary and benefits package
- Opportunities for career growth and professional development
- A dynamic and supportive work environment
- A discount on store merchandise
Michaels is an equal opportunity employer committed to diversity and inclusion. We welcome applications from qualified candidates who share our values and are passionate about delivering exceptional customer service.
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Operations Manager
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