Client Relations Specialist

2 weeks ago


Middletown, Pennsylvania, United States Americhem International Full time
Position Overview

Americhem International, a premier distributor of janitorial and office supplies, is on the lookout for a dedicated and skilled Customer Service/Sales Support Specialist. This role is pivotal in delivering exceptional service to our clients by addressing inquiries related to products, orders, and services, as well as managing and resolving any complaints that may arise. The ideal candidate will utilize their expertise to help establish Americhem as the go-to partner for cleanliness.

Key Responsibilities:

  • Provide assistance to customers by responding to questions and supplying information regarding products and orders.
  • Facilitate the processing of customer orders via phone, in-person, or online platforms.
  • Collaborate with sales representatives to address customer issues and ensure follow-up actions are completed.
  • Support the sales team by preparing and delivering quotes.

Qualifications:

Applicants should have a High School diploma or a general education degree (GED) along with one to three years of relevant experience or training. Additionally, candidates should demonstrate:

  • Strong verbal and written communication abilities.
  • Proficiency in Microsoft Office Suite or similar software.
  • Outstanding organizational skills and meticulous attention to detail.
  • Effective time management skills with a proven track record of meeting deadlines.

Benefits:

We provide a comprehensive benefits package that includes medical, dental, and vision insurance, complimentary life insurance, a 401(k) plan with company matching, and various voluntary benefits. Furthermore, we offer a generous Paid Time Off program along with paid holidays. Our workplace culture is family-oriented and emphasizes a fun atmosphere.

We look forward to reviewing your application.



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