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Client Relations Coordinator

2 months ago

Middletown, Pennsylvania, United States Americhem International Full time
Position Overview

Americhem International, a prominent distributor of janitorial and office supplies, is on the lookout for a skilled and motivated Customer Service/Sales Support Specialist. This role is essential in delivering exceptional service to our clients, addressing inquiries regarding products, orders, and services, and effectively managing and resolving any complaints that may arise. The ideal candidate will utilize their expertise to assist Americhem in becoming the preferred partner for cleanliness.

Key Responsibilities:

  • Provide assistance to customers by addressing questions and supplying product or order details as required.
  • Facilitate customer orders via phone, in-person, or online platforms.
  • Collaborate with sales representatives to troubleshoot issues and ensure follow-up with customers.
  • Support the sales team by preparing quotes as needed.

Qualifications:

To qualify for this position, candidates should have a High School diploma or equivalent (GED) along with one to three years of relevant experience or training. Additionally, applicants should demonstrate:

  • Strong verbal and written communication abilities.
  • Proficiency in Microsoft Office Suite or similar software.
  • Outstanding organizational skills and meticulous attention to detail.
  • Effective time management skills with a proven track record of meeting deadlines.

Benefits:

We provide a comprehensive benefits package that includes medical, dental, and vision insurance, complimentary life insurance, a 401(k) plan with company matching, and various voluntary benefits. Furthermore, we offer a generous Paid Time Off program along with paid holidays. Our workplace culture is family-oriented and fosters a fun environment.

We look forward to receiving your application.