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Client Relations Coordinator

2 months ago

Middletown, Pennsylvania, United States Americhem International Full time
Position Overview

Americhem International, a prominent distributor in the janitorial and office supplies sector, is in search of a dedicated and skilled Customer Service/Sales Support Specialist. This role is essential in delivering exceptional service to our clients, addressing inquiries regarding products, orders, and services, as well as managing and resolving any complaints that may arise.

Key Responsibilities:

  • Provide assistance to customers by answering queries and offering product or order details as required.
  • Process customer orders through various channels including phone, in-person, or online.
  • Collaborate with sales representatives to address customer issues and ensure follow-through.
  • Support the sales team by preparing quotes for clients.

Qualifications:

To qualify for this position, candidates should have a High School diploma or equivalent (GED) along with one to three years of relevant experience or training. Additionally, candidates should demonstrate:

  • Strong verbal and written communication abilities.
  • Proficiency in Microsoft Office Suite or similar software.
  • Exceptional organizational skills and meticulous attention to detail.
  • Effective time management skills with a proven track record of meeting deadlines.

Benefits:

We provide a comprehensive benefits package that includes medical, dental, and vision insurance, complimentary life insurance, a 401(k) plan with company matching, and various voluntary benefits. Furthermore, we offer a generous Paid Time Off program along with paid holidays. Our workplace culture is family-oriented and fosters a fun and engaging environment.

We look forward to reviewing your application.