Night Housekeeping Attendant
1 week ago
Position Title: Night Housekeeping Attendant
The Night Housekeeping Attendant role is essential for ensuring the cleanliness and upkeep of public spaces within the hotel. This position entails thorough cleaning of designated areas, as well as organizing and maintaining complimentary hotel lobby services such as coffee offerings and evening concierge activities. Additional duties may include preparing meeting rooms, delivering requested items to guest accommodations, and operating the shuttle van when required. This role primarily operates during overnight hours.
QUALIFICATIONS:
- High School diploma or equivalent, with prior experience in hospitality preferred.
- Strong communication skills are crucial for conveying information effectively.
- Ability to swiftly assess and determine appropriate actions is necessary.
- Competence in managing high-pressure situations is essential.
- Skilled in listening, understanding, and addressing concerns from both guests and colleagues.
RESPONSIBILITIES:
- Engage with guests and team members in a friendly and service-oriented manner.
- Maintain consistent attendance in alignment with company standards.
- Exhibit high personal grooming and appearance standards, including adherence to uniform and name tag policies.
- Comply with all safety and operational regulations to promote smooth hotel functions.
- Provide turndown service for designated guest rooms and suites.
- Refresh and clean guest rooms as required.
- Restock the necessary supplies in guest rooms on a daily basis.
- Complete all pre-cleaning tasks, including organizing guest supplies, cleaning materials, and linens.
- Dispose of all waste and soiled linens from guest accommodations.
- Ensure that hallways, public areas, and storage spaces are clean, organized, and vacuumed.
- Promptly report any maintenance issues to the Housekeeping Supervisor or Manager.
- Handle Lost and Found items according to established protocols.
- Follow directives provided by the Housekeeping Manager.
- Perform additional duties as assigned.
Company Overview:
Sheraton Albuquerque Uptown is a premier hotel brand known for its commitment to exceptional guest service and operational excellence. We manage a diverse portfolio of properties and are dedicated to delivering outstanding results. Our associates are passionate about providing memorable experiences for our guests, creating a world of opportunities within the hospitality industry.
Benefits:
- Comprehensive benefits package available for full-time employees after a waiting period, including:
- Daily Pay option - inquire for more details.
- Medical, Dental, and Vision Coverage.
- Short-Term and Long-Term Disability Insurance.
- Term Life and AD&D Insurance.
- Paid Time Off.
- Employee Assistance Program.
- 401k Retirement Plan.
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