Housekeeper - Guest Room Attendant

2 months ago


Albuquerque, New Mexico, United States WoodSpring Albuquerque Full time
Job Summary

This is a Housekeeper position at WoodSpring Suites Albuquerque East I-40 Tramway, where you will be responsible for maintaining clean and attractive guest rooms, hallways, and public areas in the hotel. You will be servicing guest rooms daily, in accordance with hotel procedures, stocking carts with room supplies, and replacing bed linens and replenishing guest room supplies while following company standards and safety/security procedures.

Responsibilities
  • Guest Room Maintenance: Thoroughly clean and restock the required number of guest rooms per shift, including removing all trash and dirty linen from guest rooms.
  • Cart Preparation: Complete all pre-cleaning duties, including setting up the housekeeping cart with guest supplies, cleaning supplies, and linen.
  • Deep Cleaning: Perform deep cleaning tasks, including changing the AC filter, cleaning the AC coils, touching up paint on walls/molding, touching up scratched furniture, or rehanging closed slide doors.
  • Teamwork: Approach all encounters with guests and employees in a friendly, service-oriented manner, and maintain regular attendance in compliance with Aimbridge Hospitality standards.
  • Appearance and Grooming: Maintain high standards of personal appearance and grooming, including wearing the proper uniform and name tag when working.
  • Hotel Operations: Comply with Aimbridge Hospitality standards and regulations to encourage safe and efficient hotel operations.
Requirements
  • Education: High School diploma or equivalent and/or experience in a hotel or a related field preferred.
  • Communication Skills: Strong attention to detail, ability to communicate effectively with guests and team members verbally or in written form.
  • Problem-Solving: Must be able to evaluate and select among alternative courses of action quickly and accurately.
  • Stress Management: Must work well in stressful, high-pressure situations.
Benefits
  • Competitive Pay: After an initial waiting period, those hired into full-time positions are eligible for a competitive benefits package.
  • Medical, Dental, and Vision Coverage: Comprehensive health insurance for you and your family.
  • Short-Term and Long-Term Disability Income: Financial protection in case of illness or injury.
  • Term Life and AD&D Insurance: Life insurance and accidental death and dismemberment insurance.
  • Paid Time Off: Time off for rest and relaxation.
  • Employee Assistance Program: Confidential counseling and support services.
  • 401k Retirement Plan: Retirement savings plan with company match.


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