Housekeeping Attendant
2 weeks ago
Position: Room Service Attendant
Company Overview:
Wyndham Hotels & Resorts is recognized as the largest hotel franchisor globally and a prominent hotel management entity. With a portfolio of 21 brands spanning over 9,000 hotels in more than 95 countries, we provide a diverse array of hotel experiences. Our esteemed brands, supported by the most rewarding and straightforward loyalty program in the industry, facilitate travel for all.
Job Summary:
The Room Service Attendant plays a vital role in ensuring that guest accommodations are kept clean and inviting while delivering attentive, courteous, and efficient service to all patrons.
Key Responsibilities:
- Maintain cleanliness and organization of guest rooms according to established standards.
- Perform pre-cleaning tasks, including preparing guest supplies and cleaning materials.
- Remove waste and soiled linens from guest rooms and common areas.
- Ensure public spaces and storage areas are tidy and well-maintained.
- Restock cleaning carts and replenish supplies as necessary.
- Report any maintenance issues or missing items to the appropriate supervisor.
- Handle lost and found items following company protocols.
- Provide exceptional service to enhance overall guest satisfaction.
Qualifications:
A high school diploma or equivalent is preferred, along with experience in a hospitality or related field. Candidates should possess strong communication skills, both verbal and written, and demonstrate a friendly, service-oriented demeanor.
Physical Requirements:
This position may require extended hours and the ability to lift and move objects weighing up to 50 pounds. Candidates must be able to stand for the duration of their shift.
General Expectations:
All employees are expected to maintain a professional appearance and adhere to company standards. This includes attending mandatory meetings and training sessions, as well as demonstrating initiative in anticipating guest needs.
Wyndham Hotels & Resorts is an Equal Employment Opportunity Employer.
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