Director of Outreach and Community Engagement
3 days ago
This is a challenging and rewarding opportunity to join the State of Missouri as a Director of Outreach and Community Engagement. As a key member of the Office of Communications & Outreach, you will be responsible for developing and implementing outreach strategies to support the department's goals and objectives.
Key Responsibilities- Manage the Outreach Team within the Office of Communications & Outreach
- Oversee the department's outreach services and programs, including Apply Missouri, FAFSA Frenzy, Decision Day, Journey to College K-8, and the Show-Me FAFSA Challenge
- Develop and implement new outreach activities and strategies
- Create and direct the department's strategic outreach plan and manage the outcomes of the Outreach Team staff
- Collaborate with the Strategic and Digital Communications teams to create and implement communication plans that support outreach efforts
- Conduct presentations and workshops; assign staff to set up displays, work college fairs and exhibit booths at various events throughout the state
- Manage the organization of special events, including annual Journey to College Day
- Lead the tracking of outreach activity data, written procedures, and office and department record retention guidelines
- Review Journey to College program outcomes and set goals for each year
- Promote department resources and initiatives related to planning and paying for college, including FAFSA completion, Journey to College, Five to Thrive, Fast Track, financial literacy, and default prevention
- Maintain and cultivate strong professional relationships with collaborative partners through effective communication and by providing excellent customer service. Partners include Missouri school counselors and administrators, postsecondary institutions, college access organizations, and professional associations
- Assist in reviewing and updating department publications, web content, resource manuals, PowerPoint presentations, newsletters, and videos
- Beneficial education and/or work-related experience includes technical or professional experience in communications, marketing, graphic design, journalism, art, or a related field
- Comprehensive knowledge and skill in the use of methods and techniques of disseminating information to the public
- Ability to plan, organize and complete complex assignments within given deadlines
- Detail-oriented with the ability to manage and prioritize multiple projects and staff at one time while also meeting deadlines
- Demonstrate regular and reliable attendance
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