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Director of Behavioral Health Crisis Center

2 months ago

Jefferson City, Missouri, United States Compass Health Network Full time

Job Summary

The Compass Health Network is seeking a highly skilled and experienced Director of Behavioral Health Crisis Center to oversee one of our five Behavioral Health Crisis Centers (BHCCs) located in our network catchment. As a key member of our team, you will be responsible for implementing program development, facilitating community outreach, building relationships with stakeholders, and providing clinical and logistical oversight to staff at the local BHCC.

Key Responsibilities

  • Program Development and Implementation
    • Oversee the local BHCC, staff, and clinical responsiveness
    • Execute local BHCC workflow and re-evaluate as needed based on community need
    • Collect data for internal and state reporting and monitor for any patterns and adjust accordingly
    • Send data to Sr Director of Crisis Stabilization, as assigned
    • Assist with hiring staff, as needed
    • Focus on areas of possible expansion at the local BHCC
  • Community Outreach and Partnerships
    • Develop and sustain collaborative relationships with external agencies/entities/partners and contractual as appropriate to assigned programs and duties
  • Resource Management and Coordination
    • Identify and leverage existing resources within the state to manage throughput and discharge from crisis centers
  • Collaboration and Communication
    • Partner with fellow regional crisis center directors to work through common barriers, share successes, and assist one another, as appropriate
    • Ensure creation and sustainment of community stakeholder meeting to aid in feedback, updates, and staffing as needed
  • Quality Indicators and Aftercare
    • Monitor staff quality indicators (when applicable), patterns of care, length of stay in program, appropriate aftercare response, and treatment recommendations
  • Whole Person Care and Coordination
    • Coordinate with other agencies and internal programs to facilitate whole person care and a coordinated treatment team response
  • Clinical Effectiveness and Access
    • Responsible for ensuring a clinically effective 24-hour crisis access is available for individuals experiencing a behavioral health crisis and provide a diversion from jail and/or hospital
  • Communication and Meetings
    • Conduct regular external and internal meetings for overall communication, workflow, and clinical consultation. Meetings may include optional/mandatory trainings as needed
    • Attend internal and external meetings related to Crisis Stabilization Centers, as assigned
  • Staffing and Scheduling
    • Manage schedule and staffing at location
  • Travel and Record Review
    • Travel includes in-state travel for program oversight and occasional trainings
    • Review records for completeness, accuracy, quality, and any peer review issues

Requirements

The ideal candidate will have a strong background in behavioral health, crisis management, and leadership. A master's degree in a related field and relevant experience are required. The ability to work in a fast-paced environment, build strong relationships with stakeholders, and provide clinical and logistical oversight to staff is essential.