Scientific Instrument Specialist

2 days ago


Cincinnati, Ohio, United States Metrohm Full time
Field Service Specialist Opportunity

We are seeking an experienced Field Service Specialist to join our team at Metrohm USA, Inc. in the greater Cincinnati, Ohio area.

About the Role

As a Field Service Specialist, you will be responsible for providing on-site service and support to customers in the southern and western portions of Ohio, and the northern and eastern portions of Kentucky. This will include simple-to-complex repairs, installations, preventive maintenance, certification, refresher training, and more.

Key Responsibilities
  • Apply instrument/chemistry knowledge and technical experience to solve customer instrumentation issues and ensure optimal system performance.
  • Travel to diverse group of labs, meet different people, and see various instrument applications at work.
  • Provide face-to-face, phone, email, and remote support to customers.
  • Juggle/prioritize a busy schedule over a large territory.
  • Collaborate with local Sales colleagues and customer support to ensure success in the role.
Requirements
  • BS/BA in Chemistry (or closely related degree) and 4 years of hands-on repair experience with scientific equipment.
  • Valid driver's license, stable credit history, and successful drug screening.
  • Ability to travel regionally.
Why Work for Metrohm?

As a global entity and growing organization, we offer a professional, dynamic environment and a competitive benefits package, including a company vehicle, comprehensive medical, dental, and vision, basic life insurance, short- and long-term disability, tuition reimbursement program, paid vacation, holidays, sick, and personal days, 401k savings, and more.

Metrohm USA, Inc. is an Equal Opportunity Employer and a federal contractor committed to affirmative action to increase employment opportunities for protected veterans and individuals with disabilities.



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