Facilities Director

6 days ago

Boise, Idaho, United States ABM Full time

Job Summary

ABM is seeking a highly skilled and experienced Area Manager to oversee the day-to-day operations of our facilities. As a key member of our team, you will be responsible for ensuring that our services are delivered to the highest standards and that our customers are satisfied with the level of service they receive.

Key Responsibilities

  • Coordinate service activities for assigned facilities to ensure that services are performed as contracted and at the intended profit margins.
  • Control supplies, equipment, and personnel necessary to meet customer specifications.
  • Interact with customers daily to obtain feedback on services and special needs, and troubleshoot potential problems and concerns.
  • Manage the company's quality control monitoring and safety programs at assigned facilities.
  • Conduct quality of service inspections at assigned facilities.
  • Attend ABM training workshops when scheduled.
  • Develop operational improvement plans and implement process changes within assigned facilities.
  • Attempt to increase revenue by ensuring that Supervisors are looking for ways to provide additional or periodic services to customers.
  • Ensure compliance with company policies and procedures and all federal, state, and local government regulations.
  • Ensure that all paperwork, including terminations, labor variance action plans, and operational model, is complete and accurate and is submitted to the district/hub in a timely manner.
  • Analyze and manage, in a proactive manner, both the financial and the operational performance of assigned facilities.
  • Ensure that payroll is accurate and submitted to the appropriate payroll personnel in a timely manner and, when applicable, correct any payroll discrepancies.
  • Work with District Manager to develop an action plan for all invoices that are outside of the contractual parameters.
  • Manage and provide leadership to Supervisors and Lead personnel assigned to facilities.
  • Responsible for the overall direction, coordination, and evaluation of personnel within assigned facilities. Carry out supervisory responsibilities in accordance with the company's policies and applicable laws.
  • Responsibilities include directing work; appraising performance; rewarding and disciplining employees; addressing complaints, resolving problems, and terminating employees.
  • Perform other duties as assigned.

Requirements

  • High School Diploma/GED required. Associates degree is preferred.
  • Minimum of three (3) years of supervisory experience in a service/customer-oriented environment.
  • Experience in cost estimating/pricing work.
  • Have a working knowledge of OSHA safety regulations and chemical handling/storage procedures.
  • 1 year of proven housekeeping experience in a healthcare or hospitality setting; experience in environmental services.
  • 1 year of supervisor experience in any industry.
  • Industry-specific certification/licensure may be required.
  • Must be able to write reports and business correspondence and effectively present information and respond to questions from managers and customers.

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