Executive Director
1 week ago
Job Summary:
Career Connections, Inc is seeking a highly skilled and experienced Executive Director to oversee the daily operations of our children's sport facility. As a key member of our management team, you will be responsible for leading a team of 30-60 employees, managing budgets, and ensuring the highest level of customer satisfaction.
Key Responsibilities:
- Grow membership enrollment and retention rates through effective marketing and customer service strategies
- Oversee daily operations, including staff management, budgeting, and facility maintenance
- Hire, train, and develop a high-performing team of employees
- Design and implement business strategies to drive growth and profitability
- Maintain accurate financial records and optimize expenses
- Ensure compliance with corporate policies and procedures
- Develop and implement employee training programs to enhance productivity and professional development
- Evaluate and improve operations and financial performance
- Direct the employee assessment process and provide feedback for improvement
- Collaborate with ownership and corporate to drive business growth and improvement
- Ensure staff adheres to health and safety regulations
- Provide solutions to operational issues and concerns
Requirements:
- Bachelor's Degree preferred, but not required
- 2+ years of strong management experience with a proven track record of leading and developing a team
- Ability to work evenings and weekends, with flexibility to adapt to changing business needs
- Demonstrated skills in customer service, relationship building, and conflict resolution
- Strong organizational, computer, and communication skills
- Experience in budgeting and financial accountability preferred
- Leadership and management experience in recreation, sports, swimming, aquatics, fitness, gym, retail, athletics, coaching, summer camp, daycare, education, waterpark, entertainment, etc.
- Able to sustain a high level of energy and enthusiasm, with a consistent trend of improved performance
Work Environment:
This is a full-time, in-person position with a dynamic and fast-paced work environment. If you are a motivated and results-driven leader with a passion for delivering exceptional customer experiences, we encourage you to apply.
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