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Customer Service Representative
2 months ago
We are seeking a highly motivated and licensed professional to join our team as a Customer Service Representative. As a key member of our team, you will play a vital role in providing exceptional customer service and support to our clients.
Responsibilities:- Establish and maintain strong customer relationships through regular communication and follow-up.
- Provide prompt, accurate, and friendly customer service, including responding to inquiries and resolving issues related to insurance availability, eligibility, coverages, policy changes, transfers, claim submissions, and billing clarification.
- Use a customer-focused approach to educate clients about insurance options and provide personalized recommendations.
- Maintain a high level of productivity and efficiency in a fast-paced environment.
- Collaborate with the agent team to achieve business goals and objectives.
- Property & Casualty license (required)
- Life and Health license (required)
- Excellent interpersonal and communication skills
- Ability to work in a team environment and provide timely and thorough activity reports
- Self-motivated and detail-oriented with a strong work ethic
We offer a competitive compensation package, including base pay, individual bonus, team bonus, retirement, health insurance, paid time off, and valuable experience. If you are a motivated and licensed professional looking for a rewarding career with excellent growth potential, please submit your resume for consideration.
