Front Office Representative

2 weeks ago


Camas, Washington, United States Staff My Agency Full time
Front Office Team Member

We are seeking a highly motivated and customer-focused individual to join our team as a Front Office Team Member. As a key member of our staff, you will be responsible for providing exceptional service to our customers, responding to their inquiries, and maintaining high levels of customer satisfaction.

Key Responsibilities:
  • Provide product and service information to customers, resolving any issues that may arise.
  • Manage incoming calls and handle customer complaints in a timely and professional manner.
  • Keep accurate records of customer interactions and process customer accounts.
  • Provide excellent customer service and ensure a positive experience for all customers.
Requirements:
  • Ability to obtain Property and Casualty insurance license.
  • Ability to obtain Life and Health insurance license.
  • Strong phone handling skills and active listening.
  • Comfortable making outbound calls.
  • Excellent communication and presentation skills.
  • Ability to multi-task, prioritize, and manage time effectively.

We offer a competitive compensation package, including base pay and bonus opportunities. If you are a motivated and customer-focused individual who is passionate about helping others, we encourage you to apply for this exciting opportunity.



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